csr

3 days ago

Islamabad, Islamabad, Pakistan GrowthRatio Solutions Full time 480,000 per year

Job Title: CSR

Company: GrowthRise Solutions

Location: Bahria Town Phase 7, Rawalpindi

Openings: 4

Schedule: 8 hours/day, 6 days/week

Mode: On-site (not remote)

Role Overview

GrowthRise Solutions is seeking CSR to join our dynamic operations team. The selected candidates will be responsible for managing customer inquiries, processing orders and returns, and providing real-time support to ensure a seamless shopping experience for international clients. We're looking for detail-oriented, tech-savvy individuals with strong English communication skills who can perform effectively in a fast-paced environment.

Key Responsibilities

  • Customer Support: Respond to customer inquiries promptly and professionally through chat and other communication channels.
  • Order & Return Management: Process and track customer orders and returns with accuracy and attention to detail.
  • Live Chat Assistance: Handle live conversations to resolve customer issues efficiently.
  • Data Entry & Record Management: Maintain up-to-date customer information within internal systems.
  • Microsoft Office Use: Utilize Excel and Word for reporting, tracking, and documentation.
  • Communication: Deliver clear and professional written and verbal support to international customers.

Qualifications

  • Bachelor's degree in any discipline.
  • Strong English communication skills (written and spoken).
  • Must bring a personal laptop to work.
  • Availability to work daily on-site at our Bahria Town Phase 7 office.

What We Offer

  • Comprehensive training and ongoing professional support.
  • A stable, full-time, on-site role.
  • Excellent growth and career development opportunities in a rapidly expanding company.

Job Type: Full-time

Pay: From Rs40,000.00 per month

Work Location: In person

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