Customer Service Manager

1 week ago

Islamabad, Islamabad, Pakistan Madina Cash and Carry Full time 600,000 - 650,000 per year
  • Collect useful feedback from customers about their experiences, likes, and problems through surveys and other tools.
  • Study the survey results and prepare reports that show important findings, common issues, and practical suggestions to make customers happier.
  • Keep an eye on feedback trends to see if the changes made are working well.
  • Share correct and updated information about products, services, policies, discounts, and promotions with both staff and customers.
  • Handle difficult customer complaints and questions quickly to give them a satisfying solution.
  • Stay updated about products and company news so you can guide customers properly.
  • Keep track of stock and immediately inform management if items are running low.
  • Monitor customer needs, product choices, and shortages to avoid losing sales.

Job Type: Full-time

Pay: Rs60, Rs65,000.00 per month

Work Location: In person

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