Client Relationship Manager

5 days ago

Karachi, Sindh, Pakistan NACT GLOBAL Full time $104,000 - $130,878 per year

Company Description

NACT GLOBAL is dedicated to assisting the youth of Pakistan in achieving their dreams of higher education. With a passion for guiding students toward academic success, NACT GLOBAL offers comprehensive support and resources tailored to the needs of aspiring scholars. The organization is committed to providing quality educational services and helping students navigate the complexities of higher education opportunities.

Role Description

This is a full-time, on-site role located in Karāchi for a Client Relationship Manager. The Client Relationship Manager will be responsible for maintaining and nurturing client relationships, addressing client needs and concerns, and ensuring client satisfaction. The role involves regular communication with clients, developing client relationship strategies, and coordinating with internal teams to deliver exceptional service. The Manager will also handle client inquiries, provide support, and partake in client outreach and engagement activities.

Qualifications

  • Client Relationship Management, Customer Service, and Client Outreach skills
  • Strong Communication, Interpersonal, and Negotiation Skills
  • Ability to Develop and Implement Client Relationship Strategies
  • Problem-Solving and Conflict Resolution Skills
  • Organizational Skills and Attention to Detail
  • Proficiency in CRM Software and Tools
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Experience in the education or consultancy industry is a plus
  • Ability to work collaboratively with cross-functional teams

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