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Outbound Sales Call Center Representative

2 weeks ago

Lahore, Punjab, Pakistan Vortax LLC Full time 104,000 - 130,878 per year

Are you a confident communicator with a passion for telesales and leadership? We're looking for a
 (
Outbound Sales Call Center representative)
with 
6 months to 1 year of experience
 in a call center or outbound sales environment. This role is perfect for someone who's not only confident in cold calling but also eager to lead a team, drive performance, and optimize outbound strategies for better conversions.

Key Responsibilities

  • Lead, trainee, and managed a team of cold-calling agents to meet daily and monthly performance targets
  • Make outbound calls to potential customers to generate high-quality leads
  • Coach and mentor team members on scripts, sales tactics, and communication techniques
  • Set, track, and report on individual and team KPIs including call volume, lead quality, and conversions
  • Qualify leads and either pass them to the sales team or close them directly
  • Monitor team performance, provide regular feedback, and conduct evaluations
  • Ensure accurate data entry and reporting in CRM systems
  • Collaborate with marketing to optimize outreach strategies and campaigns
  • Stay current on company products/services and industry trends

Experience & Requirements

  • 6 months to 1 year
     in a call center or outbound sales environment
  • Experience in 
    SEO campaigns or digital marketing
     is a plus
  • Leadership or team management experience 
    preferred
  • Strong background in outbound sales, lead generation, and campaign management
  • Excellent verbal and written communication skills in English
  • Proficient with CRM platforms and call tracking tools
  • Skilled in objection handling, closing deals, and motivating team members
  • Strong organizational, time management, and reporting skills

Core Skills & Competencies

  • Cold Calling & Lead Generation
  • Team Leadership & Coaching
  • Outbound Sales Strategy
  • Lead Qualification & Conversion
  • Communication & Negotiation
  • CRM & Sales Reporting
  • Goal-Oriented Execution

Perks & Benefits

  • Competitive salary: 
    PKR 60,000 (10% commission)
  • Indoor, professional working environment
  • Growth potential into a senior leadership role

Location: DHA Phase 1 Lhr.

Timing: 7pm to 4am

Job Type: Full-time

Pay: Rs. Rs60,000.00 per month