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Outbound Sales Call Center Representative
2 weeks ago
Are you a confident communicator with a passion for telesales and leadership? We're looking for a
(
Outbound Sales Call Center representative)
with
6 months to 1 year of experience
in a call center or outbound sales environment. This role is perfect for someone who's not only confident in cold calling but also eager to lead a team, drive performance, and optimize outbound strategies for better conversions.
Key Responsibilities
- Lead, trainee, and managed a team of cold-calling agents to meet daily and monthly performance targets
- Make outbound calls to potential customers to generate high-quality leads
- Coach and mentor team members on scripts, sales tactics, and communication techniques
- Set, track, and report on individual and team KPIs including call volume, lead quality, and conversions
- Qualify leads and either pass them to the sales team or close them directly
- Monitor team performance, provide regular feedback, and conduct evaluations
- Ensure accurate data entry and reporting in CRM systems
- Collaborate with marketing to optimize outreach strategies and campaigns
- Stay current on company products/services and industry trends
Experience & Requirements
- 6 months to 1 year
in a call center or outbound sales environment - Experience in
SEO campaigns or digital marketing
is a plus - Leadership or team management experience
preferred - Strong background in outbound sales, lead generation, and campaign management
- Excellent verbal and written communication skills in English
- Proficient with CRM platforms and call tracking tools
- Skilled in objection handling, closing deals, and motivating team members
- Strong organizational, time management, and reporting skills
Core Skills & Competencies
- Cold Calling & Lead Generation
- Team Leadership & Coaching
- Outbound Sales Strategy
- Lead Qualification & Conversion
- Communication & Negotiation
- CRM & Sales Reporting
- Goal-Oriented Execution
Perks & Benefits
- Competitive salary:
PKR 60,000 (10% commission) - Indoor, professional working environment
- Growth potential into a senior leadership role
Location: DHA Phase 1 Lhr.
Timing: 7pm to 4am
Job Type: Full-time
Pay: Rs. Rs60,000.00 per month
