Application Support Engineer

21 hours ago

Suite Parsa Tower ShahraheFaisal Sindh Karachi Pakistan Think Digitally Full time $30,000 - $60,000 per year

Responsibilities:
  • Provide 1st level support to users and identify the issues/change requests advised by the users within the applications
  • Maintain ownership of tickets and effectively log service tickets in Microsoft Azure DevOps
  • Employ basic procedures for user account management and access for various applications
  • Gather and analyze information about the client issue and determine which team is suited to resolve the problem
  • Responding in a timely manner to service issues and requests to support SLA targets
  • Create and update knowledge articles
Skills & Requirements:
  • Bachelor's in business, computer science, or related field.
  • Minimum 1 year of experience in a related role
  • Fantastic communication skills (both verbally and written)
  • Confident with client engagement and taking a lead role in discussions/meetings
  • A genuine interest in providing high-quality service
  • A passion for constantly upskilling along with the ability to learn and adapt quickly
  • You excel in a collaborative team environment, but you have the maturity and drive to work with a low level of oversight
Offerings & Benefits:
  • Above market salary
  • Bi-annual increments
  • Performance based bonuses
  • Flexible working arrangements for healthy work-life balance
  • Recreational and entertainment events
  • Dynamic team and great team culture
  • OPD health care for self, spouse, children and parents
  • Emergency and hospitalization medical coverage
  • Maternity care coverage for pre-natal and post-natal medical expenses
  • Unlimited 24/7 tele-consultations with GPs
  • Significant discounts on tele-consultations with specialist doctors
  • Significant discounts on leading labs for medical tests.
  • Significant discounts on leading pharmacies for medicines
  • Health and wellbeing counselling
  • Casual leaves
  • Sick leaves
  • Annual leaves
  • Wedding leaves
  • Haj leaves
  • Pilgrimage leaves
  • Maternity leaves
  • Paternity leaves
  • Bereavement leaves

  • AI/ML Engineer

    21 hours ago

    Suite # - , Parsa Tower, Shahrah-e-Faisal. Sindh, Karachi, Pakistan Think Digitally Full time $80,000 - $120,000 per year

    Responsibilities:Develop and implement machine learning models and LLMs, optimizing them for real-world deploymentFine-tune and optimize large language models (LLMs) to enhance performance and scalabilityWork with AI development frameworks like LangChain, PyTorch, Keras, etc. for AI-driven applicationsDesign and develop machine learning algorithms and...

  • Software Engineer

    21 hours ago

    Suite # - , Parsa Tower, Shahrah-e-Faisal. Sindh, Karachi, Pakistan Think Digitally Full time 30,000 - 60,000 per year

    Responsibilities:  Develop and maintain scalable applications using the .NET framework.Write clean, maintainable, testable and efficient code using best practices and following coding standards. Solve complex technical challenges using creative problem-solving techniques. Assist technical leadership in planning, prioritizing and executing assigned tasks...

  • SQA Engineer

    21 hours ago

    Suite # - , Parsa Tower, Shahrah-e-Faisal. Sindh, Karachi, Pakistan Think Digitally Full time $90,000 - $120,000 per year

    Key responsibilities: Develop and execute test plans, test cases, and test scripts to ensure software quality Perform functional, regression, integration, and system testing Identify, document, and track software defects using bug-tracking tools Collaborate with developers, product managers, and other stakeholders to understand requirements and ensure...

  • Senior Software Engineer

    21 hours ago

    Suite # - , Parsa Tower, Shahrah-e-Faisal. Sindh, Karachi, Pakistan Think Digitally Full time $60,000 - $120,000 per year

    Responsibilities: Design, develop and maintain scalable applications using the .NET framework.Write clean, maintainable, testable and efficient code using best practices and following coding standards.Solve complex technical challenges using creative problem-solving techniques.Act as a mentor for team members on technical issues across assigned work...

  • Sr. Application Support Engineer

    21 hours ago

    Karachi, Sindh, Pakistan Shispare Full time 1,200,000 - 2,400,000 per year

    We are seeking an experienced and proactive Senior Application Support Engineer to join our team. This role is responsible for providing advanced technical support for business-critical applications, ensuring their smooth operation, performance, and reliability. The ideal candidate will have a strong background in software troubleshooting, system...

  • Application Engineer

    7 days ago

    Karachi, Sindh, Pakistan Techno Cloud Pvt. Ltd. Full time 1,020,000 - 1,500,000 per year

    The Application Engineer is responsible for developing technical and commercial proposals for water and wastewater treatment systems. This includes preparing designs, cost estimations, BOQs, and bid documents; reviewing client specifications; and coordinating with engineering, drafting, and sales teams to deliver optimized, accurate, and competitive...

  • Application Support Engineer

    1 week ago

    Karachi, Sindh, Pakistan Think Digitally Full time 30,000 - 60,000 per year

    Responsibilities:Provide 1st level support to users and identify the issues/change requests advised by the users within the applicationsMaintain ownership of tickets and effectively log service tickets in Microsoft Azure DevOpsEmploy basic procedures for user account management and access for various applicationsGather and analyse information about the...

  • Sales Application Engineer

    21 hours ago

    Karachi, Sindh, Pakistan WELKIN SOLUTIONS (Pvt.) Ltd. Full time 400,000 - 800,000 per year

    Company DescriptionWELKIN SOLUTIONS (Pvt.) Ltd. specializes in providing turnkey solutions for heating, ventilation, air-conditioning, and refrigeration (HVACR) systems. With expertise in design, selection, procurement, installation, and maintenance, the company offers comprehensive MEP (Mechanical, Electrical, and Plumbing) services. WELKIN SOLUTIONS...

  • Software Support Engineer

    21 hours ago

    Pakistan Folio3 Full time 250,000 - 750,000 per year

    Kickstart your tech career by delivering essential technical support, troubleshooting issues, and ensuring exceptional client satisfaction.Responsibilities:Recognize, analyze, and troubleshoot technical problems while maintaining clear and professional communication with customers, preferably in the US/UK region.Serve as the primary interface between...

  • Sales and Application Engineer

    21 hours ago

    Karachi, Sindh, Pakistan Meraj limited Full time 1,200,000 - 2,400,000 per year

    Role Overview:We are seeking a dynamic and technically strong Sales & Application Engineer to join our team. This role combines technical expertise with sales acumen to bridge the gap between customer requirements and engineering solutions. The position involves supporting the sales process with technical knowledge, preparing proposals, and ensuring...