Front of House Executive – Fast Food Restaurant

7 days ago

Karachi Defence Housing Society, Pakistan MARK Group Full time 480,000 - 600,000 per year

Job Type: Full-time

Experience: 1–3 years in customer service or restaurant operations

We're looking for a cheerful, energetic, and customer-focused individual to manage the front-of-house operations at our fast-food restaurant. The ideal candidate will ensure a smooth dining experience for customers — whether they're dining in, taking away, or eating in their cars.

You'll be the face of our restaurant — greeting guests, managing orders, ensuring timely service, and maintaining a positive atmosphere at all times.

Key Responsibilities:

  • Greet and assist customers with a friendly, welcoming attitude.
  • Manage dine-in and car service orders, ensuring accurate and timely delivery.
  • Coordinate with kitchen staff to ensure orders are prepared and served promptly.
  • Serve food to tables and cars, ensuring quality and presentation standards are met.
  • Handle customer inquiries, feedback, and complaints with patience and professionalism.
  • Maintain cleanliness and organization in the dining and serving areas.
  • Ensure excellent customer experience from order to service completion.
  • Support daily operations and report any issues to the manager.

Requirements:

  • 1–3 years of experience in front-of-house, fast food, or restaurant customer service.
  • Excellent communication and interpersonal skills.
  • Positive, extroverted, and customer-oriented personality.
  • Ability to stay calm under pressure and handle customer complaints effectively.
  • Strong sense of responsibility and time management.
  • Must be polite, well-groomed, and professional in appearance.

Personality Traits:

Happy & Energetic

Extroverted & Approachable

Calm Under Pressure

Passionate About Great Customer Service

Job Type: Full-time

Pay: Rs40, Rs50,000.00 per month

Work Location: In person

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