call centre UK

21 hours ago


Lahore, Punjab, Pakistan JAVED ASSOCIATE Full time 540,000 - 1,080,000 per year

Key duties and responsibilities

  • Customer Interaction: Answer inbound and outbound calls, respond to customer emails, and follow communication scripts while adapting as needed.
  • Problem Solving: Listen to customer concerns, identify issues, provide solutions, and manage complaints.
  • Order and Account Management: Process orders, payments, and applications; update customer records; and review account information.
  • Information and Support: Provide accurate information on products and services, guide customers through troubleshooting or using products, and conduct occasional market research.
  • Escalation and Reporting: Identify and escalate issues to supervisors or other departments when necessary and document trends in customer calls.
  • Timing: 9:00am to 5:00pm
  • Location:canal road sheranwala heights
  • Gender: female

Job Type: Full-time

Pay: From Rs45,000.00 per month

Work Location: In person



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