Client Services Manager
2 days ago
Company Description
PR PMC is led by a team of professionals with extensive expertise in building and managing the reputations of brands, corporations, public figures, and non-commercial entities. We are committed to helping our clients access relevant touch-points and create a significant impact. Our services are designed to enhance the visibility and influence of our clients across their respective industries.
Role Description
This is a full-time on-site role for a Client Services Manager, located in Karāchi. The Client Services Manager will be responsible for ensuring customer satisfaction, managing client services, and addressing client inquiries and concerns. The role includes analyzing client needs, developing customer service strategies, and maintaining effective communication channels with clients. The position also involves troubleshooting issues, providing solutions, and ensuring a strong, positive relationship between the company and its clients.
Qualifications
- Customer Satisfaction and Customer Service skills
- Client Services experience
- Strong Analytical skills
- Effective Communication skills
- Proven problem-solving abilities
- Ability to work effectively in a team environment
- Experience in the public relations industry is a plus
- Bachelor's degree in Business, Communications, or a related field
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