Assistant Manager – Client Services

4 days ago

Karachi, Sindh, Pakistan Galaxy Freight Forwarding Full time 1,020,000 - 1,200,000 per year

Job Summary:

  • We are seeking a proactive and client-focused professional to join our team as 'Assistant Manager – Client Services'.
  • The ideal candidate will play a key role in onboarding new clients, managing existing client relationships, and leading the preparation and submission of government tenders within the transportation industry.
  • This role requires excellent coordination, communication, and documentation skills with a strong understanding of business operations and public sector procedures.

Key Responsibilities:

  • Lead the end-to-end client onboarding process, including documentation, coordination, and internal alignment.
  • Develop and maintain strong client relationships, ensuring a smooth experience from onboarding to ongoing service delivery.
  • Identify and pursue new business opportunities through government tenders and bids.
  • Prepare, compile, and submit tender documents, ensuring compliance with all technical and commercial requirements.
  • Collaborate with operations, finance, and legal teams to ensure all client and tender requirements are accurately met.
  • Maintain and update client records, tender trackers, and related databases.
  • Ensure timely follow-up on proposals, renewals, and performance evaluations.

Requirements:

  • Bachelor's or Master's degree in Business Administration, Supply Chain, or a related field.
  • 2–3 years of experience in client onboarding, relationship management, or tender handling — preferably in the transportation, logistics, or freight forwarding sector.
  • Proven experience in preparing and submitting government tenders.
  • Excellent communication, documentation, and presentation skills.
  • Strong organizational and follow-up abilities.
  • Proficient in MS Office (Word, Excel, PowerPoint).
  • Ability to work independently and collaboratively in a fast-paced environment.

What we offer:

  • Opportunity to work with leading multinational brands.
  • A dynamic, collaborative, and creative work environment.
  • Professional growth and learning opportunities.
  • Competitive salary and performance-based incentives.

Job Type: Full-time

Pay: Rs85, Rs100,000.00 per month

Work Location: In person

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