
Client Support Executive
5 days ago
Job Title: Client Support Executive
Company: GrowthRise Solutions
Location: Bahria Town Phase 7, Islamabad
Open Positions: 4
Job Type: Full-Time, On-Site
About GrowthRise Solutions
GrowthRise Solutions is a rapidly growing e-commerce company dedicated to delivering excellent customer experiences. We are seeking motivated, detail-oriented, and enthusiastic individuals to join our customer service team at our Bahria Town Phase 7 office. This is an excellent opportunity to start or grow your career in the ever-evolving world of e-commerce while working in a collaborative and supportive environment.
Role Overview
As a Client Support Executive, you will serve as the first point of contact for our customers, ensuring a seamless and professional experience.
Key Responsibilities:
- Respond to customer inquiries via live chat, email, and phone in a timely and professional manner
- Assist with order processing, shipment tracking, and returns
- Maintain accurate records of all customer interactions
- Engage with customers to resolve issues and provide account-related support
- Ensure customer satisfaction through proactive communication and problem-solving
Requirements:
- Bachelor's degree in any field (fresh graduates are encouraged to apply)
- Prior experience in customer service preferred; e-commerce knowledge (e.g., eBay) is a plus
- Strong written and spoken English communication skills (essential for both local & international customers)
- Must bring your own laptop daily
- Ability to commute or relocate near Bahria Town Phase 7, Islamabad
What We Offer:
- Salary: Starting from PKR 40,000 per month
- Career growth opportunities within a leading e-commerce company
- Hands-on training and continuous learning opportunities
- A supportive and growth-oriented work culture
- Exposure to international customer service standards
Important Note:
This is a full-time, on-site position. Candidates who cannot work on-site or do not meet the stated requirements are respectfully requested not to apply.
Job Type: Full-time
Pay: From Rs40,000.00 per month
Work Location: In person
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