Customer Service Officer

5 days ago


Lahore, Punjab, Pakistan d7d9627b-7bb6-48ef-bb6e-23959a7d77a0 Full time 300,000 - 500,000 per year

Job summary:

As a customer service officer, you're responsible for providing exceptional service to our customers by answering their enquiries, resolving issues and ensuring satisfaction. You're the primary point of contact for customers, working with the departments.

Key responsibilities:

  • greeting customers
  • respond to customer enquiries in a timely and professional manner
  • provide accurate and complete information to customers
  • keep customers engaged
  • collaborate with other team members to meet or exceed customer service targets
  • stay updated on industry trends and best practices
  • perform other related duties as management requires

Qualifications:

  • previous customer service experience required
  • good communication skills
  • excellent organisational and time management skills
  • the ability to work independently and as part of a team

Apply

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Job Type: Full-time

Ability to commute/relocate:

  • Lahore: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person



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