Customer Service Officer
5 days ago
Job summary:
As a customer service officer, you're responsible for providing exceptional service to our customers by answering their enquiries, resolving issues and ensuring satisfaction. You're the primary point of contact for customers, working with the departments.
Key responsibilities:
- greeting customers
- respond to customer enquiries in a timely and professional manner
- provide accurate and complete information to customers
- keep customers engaged
- collaborate with other team members to meet or exceed customer service targets
- stay updated on industry trends and best practices
- perform other related duties as management requires
Qualifications:
- previous customer service experience required
- good communication skills
- excellent organisational and time management skills
- the ability to work independently and as part of a team
Apply
Job Type: Full-time
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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