Customer Service Representative
1 week ago
Company Description
Haazir Technologies provides a gamified platform to help users find and connect with household staff easily. With features like easy swiping, instant messaging, and trusted matches, Haazir ensures a seamless and efficient hiring process. Our platform is designed to make finding reliable household staff quick and convenient.
Role Description
This is a full-time, on-site role for a Customer Service Representative located in Karachi Division. The Customer Service Representative will handle a variety of tasks, including responding to customer inquiries, resolving issues, providing information about the platform, and maintaining a high level of customer satisfaction. Additionally, the representative will manage communication through various channels, including email, phone, and live chat, to ensure timely and effective support for our users.
Qualifications
- Excellent verbal and written communication skills
- Strong problem-solving and troubleshooting skills
- Experience in customer service or client support roles
- Proficiency with communication tools such as email, phone, and live chat
- Ability to manage multiple tasks and prioritize effectively
- Comfortable working in a fast-paced environment
- High school diploma or equivalent; Bachelor's degree preferred
- Knowledge of the local language and culture is a plus
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