assistant manager it

5 days ago

Islamabad, Islamabad, Pakistan Zong Business Solutions Full time 900,000 - 1,200,000 per year

Job Purpose

  • This role would be responsible for Infrastructure Operations to support organization Business Requirements.

Job Responsibilities

  • Operations & continuous monitoring of systems to optimize the utilization of resources.
  • Support day to day operations of Operating Systems, VMWare, Servers & Storages and troubleshoot issues.
  • Health check monitoring and proactive initiative to ensure the smooth operations of backend hardware including Servers, Storage, and SAN Switches etc.
  • Ensure Operations & availability of Services.
  • Ensure patch management of Operating Systems.
  • Implementation of controls as per IT Policies for Infrastructure to ensure the required level of security.
  • Coordinate with Vendor for escalations of issues and timely resolution and preparation of Root Cause Analysis reports.
  • Engagement with vendor team for timely preventive maintenance and health check activities.
  • Ensure the implementation of vendor SLA and measurement of vendor quarterly KPIs.

Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:

  • Should have Bachelors in Computer Sciences / Engineering.

Work Experience

  • Should have 5 years of experience with similar nature of work.

Skills - Generic:

  • Takes Ownership
  • Strong Follow Up
  • Team Player Strong presentation skills
  • Interpersonal & Communication Skills
  • Self Motivated and Confident
  • Time & Stress Management

Skills - Job Specific:

  • Must have proven record of Infrastructure Operations with expert level skills for operations & maintenance of Hardware
  • Should have expert level hands on experience of Linux Operating Systems.
  • Should have in depth knowledge of latest Compute, Storage and Network technologies.
  • Expert level skills for Virtualization Technologies like Open Stack, Hyper-V, VMWare & KVM
  • Proven experience of working with different server hardware products from Dell, HP,Oracle SUN, IBM & Huawei
  • Proven experience of working with different Storage hardware products from Dell, HP, IBM & Huawei.
  • Good knowledge of Network Management Systems and SNMPv1, v2, v3
  • Proven problem-solving skills Able to work under challenging environment and can sustain pressure.

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