
Information Technology Help Desk Coordinator
3 days ago
Position Purpose
The IT Service Desk Analyst provides first-line technical support, troubleshooting and resolving IT incidents while ensuring timely resolution in alignment with ITIL standards.
Job Description
- Serve as the first point of contact for IT incidents, troubleshooting and resolving issues, or escalating as needed.
- Manage and track incidents using a ticketing system, ensuring resolution within agreed SLAs.
- Provide technical support for systems like Windows 10, Active Directory, Office365, Azure AD, and Mobile Device Management.
- Monitor IT systems proactively to identify and address potential issues before impacting operations.
- Assist in IT security compliance, including user onboarding/offboarding and adherence to security policies.
Experience and Qualification
- Bachelors in Information Technology / Computer Sciences.
- 03 to 04 years of relevant experience.
Specific Requirements
- Strong troubleshooting skills with a proven ability to diagnose and resolve technical issues.
- Experience using a ticket management system for incident tracking and resolution.
- Proficiency in Microsoft Office, Windows 10, Office365, Active Directory, and Azure AD.
- Knowledge and experience in Mobile Device Management (MDM) and bespoke systems.
- Ability to analyze, prioritize, and resolve issues within SLAs while maintaining high customer satisfaction.
- Comfortable to work onsite from 12 p.m. to 9 p.m.
-
Jr Help Desk Specialist
3 weeks ago
Islamabad, Islamabad, Pakistan Silverdaletech Full timeAs a Jr Help Desk Specialist at Silverdale, you will be the first point of contact for clients with queries and issues regarding their Odoo database and processes. Your primary role will be to ensure excellent service standards and maintain high customer satisfaction, while resolving inquiries and problems. You\'ll be responsible for providing Odoo support...
-
Front Desk Coordinator
1 week ago
Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 2,500,000 - 3,500,000Job Title: Front Desk CoordinatorWe are seeking a highly organized and detail-oriented professional to fill the role of Front Desk Coordinator at our hospital. As a key member of our front desk team, you will be responsible for managing patient flow, processing billing transactions, and maintaining accurate records.Key Responsibilities:Manage patient...
-
Help Desk Operations Support Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan beBeeTechnical Full time 3,000,000 - 6,000,000Job DescriptionSupport Specialist Role: As a Support Specialist at our organization, you will be the first point of contact for clients with queries and issues regarding their database and processes.Key Responsibilities:Ticket Management: Manage help desk functions by triaging, processing, and resolving service tickets.Customer Interaction: Provide prompt...
-
Executive Coordinator
3 weeks ago
Islamabad, Islamabad, Pakistan Mava Technologies Pvt ltd Full timeExecutive Coordinator / Virtual Front Desk Officer - US ShiftOur office is looking for a highly motivated and enthusiastic Associate to join our team as an Executive coordinator/Virtual Front Desk for our Behavioral Health clinic based in the USA. you will be able to learn and grow in a dynamic and fast-paced environment. If you already have got experience,...
-
Service Desk Executive
3 weeks ago
Islamabad, Islamabad, Pakistan Telenor Full timeService Desk Executive - IT page is loaded## Service Desk Executive - ITlocations: Islamabadtime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 7, days left to apply)job requisition id: J127617**Due Date to Apply; 7th September 2025****Position Title:** Service Desk Executive - IT**Reporting to:** Lead SD Expert**Job...
-
Helping Hand for IT Systems
1 week ago
Islamabad, Islamabad, Pakistan beBeeAssociate Full time 500,000 - 1,000,000We are seeking an Associate IT Engineer to join our team. The successful candidate will provide technical assistance to colleagues on site and remotely.About the RoleThe Associate IT Engineer will be responsible for diagnosing and troubleshooting software and hardware related incidents, providing 1st to 3rd level support to all IT systems and services, and...
-
Project Manager
2 weeks ago
Islamabad, Islamabad, Pakistan Developer Desks Technology Full timeProject Manager Developer Desks Technology, Pakistan Developers Desk is about Quality, Professionalism and Promise. We give top priority to our valuable clients and deliver to them the best IT solutions that they are looking for. Web based Audio/Video Streaming solutions, iPhone/ Android based application development, and all types of other web based...
-
Front Desk Operations Coordinator
2 weeks ago
Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 4,000,000 - 6,000,000Job OverviewWe are seeking a highly organized and professional individual to fill the role of Front Desk Officer.The successful candidate will have a minimum of 1 year of experience in handling front desk operations, including greeting visitors, directing them appropriately, and handling incoming and outgoing mail/packages.This is an excellent opportunity...
-
Front Desk Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan beBeeAdministrative Full time 600,000 - 900,000Front Desk ProfessionalWe are seeking a highly skilled and organized Front Desk Professional to join our team. This individual will be responsible for ensuring the smooth operation of our front desk, serving as the first point of contact for students, faculty, and visitors. The successful candidate will possess excellent telephone etiquette, strong...
-
Front Desk Receptionist
1 week ago
Islamabad, Islamabad, Pakistan Bright Ideas Communications Full time 400,000 - 600,000 per yearCompany DescriptionSince 2011, Bright Ideas Communications has been dedicated to helping businesses thrive in the digital world. With headquarters in Dubai and offices across Saudi Arabia, Jordan, and Pakistan, we offer a comprehensive suite of digital services including online ads, social media management, website development, BPO services, and e-commerce...