Community Manager

5 days ago

Karachi, Sindh, Pakistan TheBeamHive Full time 1,200,000 - 2,400,000 per year

Company Description

At TheBeamHive, we provide end-to-end marketing solutions, from design concepts to lead generation, helping brands grow and connect with their audience. Committed to innovation, creativity, and sustainable growth, we empower clients and employees while taking one step at a time. Our core values are Integrity, Innovation, Collaboration, and Accountability. We focus on understanding digital channels that drive consumer behavior, including mobile, social media, and emerging technologies, ensuring that businesses connect effectively with the right audience through strategic, data-driven solutions.

Role Description

We are looking for a passionate and creative Community Manager – Social Media to join our team. In this role, you will be responsible for building, engaging, and nurturing our online community across multiple platforms. You will act as the voice of the brand, ensuring that our audience feels connected, heard, and valued, while driving growth, engagement, and loyalty.

Qualifications

Manage and grow the brand's presence across all social media platforms (Facebook, Instagram, LinkedIn, TikTok ).

Monitor, engage, and respond to community interactions, comments, and direct messages in a timely and professional manner.

Create and execute community engagement strategies to increase audience participation and brand advocacy.

Collaborate with the marketing and content teams to align social media activities with campaigns, launches, and overall brand strategy.

Track, analyze, and report on engagement metrics, sentiment, and community growth, providing actionable insights.

Identify and engage with brand advocates, influencers, and key community members to strengthen relationships.

Stay updated on social media trends, tools, and platform changes to optimize engagement strategies.

Handle sensitive issues, escalations, and customer concerns with empathy and professionalism.

Organize and manage virtual and offline community-building activities (e.g., AMAs, live sessions, events, or meetups)

Qualifications & Skills:

Bachelor's degree in Marketing, Communications, or a related field (preferred).

Proven work experience as a Community Manager

Excellent verbal and written communication skills.

Strong understanding of social media platforms, trends, and analytics tools.

Ability to build and maintain relationships with diverse audiences.

Creative thinker with problem-solving skills and a proactive mindset.

Experience in crisis management and handling online reputation is a plus.

Strong organizational skills and ability to multitask in a fast-paced environment.

What We Offer:

Competitive salary and benefits package.

A dynamic and collaborative work environment.

Opportunities for career growth and skill development.

The chance to make a direct impact by shaping our online brand presence and community.

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