Dispatcher/ Operator for Taxi Firm

3 days ago

Rawalpindi, Punjab, Pakistan TAXI GUYS PVT LTD Full time 1,024,000 per year

About Us

Taxi Guys Limited is a leading UK-based taxi outsourcing and dispatch solutions provider, serving multiple taxi companies with reliable and professional services. With 24/7 operations, we ensure seamless booking management, dispatching, and customer support for our partner firms.

We are currently seeking experienced Operators and Dispatchers to join our growing team for both day and night shifts.

Key Responsibilities

  • Handle incoming calls professionally, assisting customers with bookings, queries, and support.
  • Accurately record journey details in the dispatch system.
  • Dispatch jobs efficiently to drivers, ensuring minimal delays and smooth operations.
  • Monitor live bookings and proactively resolve issues such as delays, cancellations, or route adjustments.
  • Maintain clear communication with drivers, ensuring all information is relayed correctly.
  • Provide excellent customer service, demonstrating patience, professionalism, and problem-solving skills.
  • Coordinate with the team to ensure 24/7 seamless service delivery.
  • Follow company procedures, compliance standards, and service-level agreements.

Requirements

  • Minimum 3+ years of proven experience in taxi dispatch, call center, or customer service roles.
  • Strong communication skills in English (verbal & written).
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Familiarity with dispatch software/systems (essential).
  • Must be flexible to work day or night shifts as scheduled.
  • Reliable, punctual, and committed to delivering high-quality service.

What We Offer

  • Competitive salary based on experience.
  • Paid training and ongoing development.
  • Opportunity to work with a fast-growing UK outsourcing company.
  • Professional yet friendly work environment.
  • Career growth opportunities in operations and management.

How to Apply

If you are a motivated individual with at least 3+ years of relevant experience and the ability to work shifts, we'd love to hear from you.

Send your CV to:

Job Types: Full-time, Contract

Contract length: 12 months

Pay: From Rs85,000.00 per month

Work Location: In person

  • Taxi Operator

    3 days ago

    Rawalpindi, Punjab, Pakistan SAS Fairdeal PVT Full time 360,000 - 720,000 per year

    Job Opportunity: Inbound Customer Service Representatives (CSRs) / OperatorsWe are hiring experienced Inbound Customer Service Representatives (CSRs) / Operators to work for a Taxi Company based in the United Kingdom.Job Title: Taxi Operator & DispatcherLocation: PWD, RawalpindiJob Type: Full-Time (Shift-Based)Pay: PKR 300 – 400 per hourMaximum Hours/Week:...

  • iCabbi Taxi Operator

    24 hours ago

    Rawalpindi, Punjab, Pakistan Let's Outsource Full time 20,000 - 60,000 per year

    Company DescriptionLet's Outsource specializes in Business Process Outsourcing, providing responsive and affordable support services that enhance the efficiency and performance of businesses. We understand the challenges that modern businesses face and have designed our services to address these challenges effectively. Our expertise includes outsourced call...

  • Taxi Dispatcher

    1 week ago

    Rawalpindi, Punjab, Pakistan SAS FAIRDEAL PVT Full time 300,000 - 450,000 per year

    Hiring experienced Inbound Customer Service Representatives (CSRs)/ Operators to work for a Taxi Company based in the United Kingdom..Job responsibilities include ;**Answering Inbound calls.* Taking the airport and local taxi bookings.*Booking over the phone, email or online and input data accurately into the software provided by the clients.Providing a...

  • Customer Service Representative

    2 weeks ago

    Rawalpindi, Punjab, Pakistan Smart Call Solutions Pvt Ltd Full time 500,000 - 600,000 per year

    We are looking for a highly qualified CSR/Controller/Dispatcher.Candidates preferred those who are UK returned or have at least 06 months of experience in the UK Taxi Industry.Preferred Software Knowledge: AutoCab365, Cab Treasure, IcabbiPreferred location: Central Rawalpindi.Applicant must be flexible for Morning, Evening and night shifts.English Listening...

  • Operation Assistant

    3 days ago

    Rawalpindi, Punjab, Pakistan Global Consultancy and Tax Services Full time 420,000 - 630,000 per year

    About Us:Global Consultancy and Tax Services (SMC-Pvt) Ltd is a professional firm providing accounting, tax, and business advisory solutions. We help clients streamline their financial operations and ensure compliance with regulatory standards.Position Overview:We are looking for a responsible and detail-oriented Operations Assistant to support our...

  • Customer Service Representative

    6 days ago

    Rawalpindi, Punjab, Pakistan Dispatch Matrix Full time 300,000 - 600,000 per year

    We're Hiring: Dispatch Agents (Fresh & Experienced) Dispatch Matrix (SMC-PVT) Ltd. is expanding its team in Islamabad If you have excellent communication skills and a passion for customer service, this is your chance to build a career in the UK cab dispatch industry. Who Can Apply? Fresh graduates with outstanding English communication (spoken & written)...

  • Financial Business Analyst

    3 days ago

    Rawalpindi, Punjab, Pakistan Metropolitan Warehouse & Delivery Corp - PK Full time 900,000 - 1,200,000 per year

    Job description:Introduction to CompanyEstablished in 1989, Metropolitan Warehouse & Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive...

  • Operations & Client Support Specialist

    1 week ago

    Rawalpindi, Punjab, Pakistan Tech Source Managed Services Full time 900,000 - 1,200,000 per year

    *Position Available:Operations & Client Support Specialist*Company:* Tech Source Managed Services*Location:* Phase 4 Bahria Town, Rawalpindi/IslamabadFULL TIME ONSITE POSITION*About Us:*Tech Source Managed Services is a prominent IT consultancy firm based in Rawalpindi. We specialize in providing top-tier IT solutions and support to our clients. We are...

  • Warehouse loader

    5 days ago

    Rawalpindi, Punjab, Pakistan Tiyaaz Industies Pvt Ltd Full time 150,000 - 250,000 per year

    Key Responsibilities:Load and unload goods from trucks, trolleys, or containers safely.Move, stack, and organize materials in the designated warehouse areas.Assist in counting, labelling, and verifying goods received or dispatched.Report any damaged or missing items to the Store Incharge immediately.Maintain cleanliness and orderliness in the...

  • Assistant Manager – Warehouse

    3 days ago

    Rawalpindi, Punjab, Pakistan Global Clinical Cura Full time 1,000,000 - 1,500,000 per year

    Job Responsibilities:As an Assistant Manager – Warehouse / Store, your responsibilities will include:· Management of the daily operations of the medical devices warehouse, ensuring accurate inventory control, proper storage conditions, and efficient coordination with the Supply Chain, Sales, and Logistics teams.· Maintain comprehensive records of all...