Team Lead
4 days ago
Company Description:
Abacus has been providing advanced business solutions for more than 35 years to help organizations realize their potential. Our solutions are the result of a convergence of the latest business practices and cutting-edge technologies, and we emphasize the value of working collaboratively with clients.
Job Summary:
Abacus Consulting—BPO is hiring a Team Lead for in Islamabad. This role requires leadership, problem-solving, and people-management skills to ensure smooth operations, employee engagement, and achievement of business objectives.
Key Responsibilities:
- Supervise day-to-day activities of the team and ensure adherence to policies, procedures, and KPIs.
- Motivate and coach team members to enhance their skills and productivity.
- Allocate tasks and manage shift schedules as per business requirements.
- Conduct regular team meetings and performance reviews.
- Act as a point of escalation for operational issues and resolve conflicts within the team.
- Monitor and report on campaign performance, optimising based on data
- Stay updated on trends and social media tools
What you'll bring:
- Bachelor's (or above)
- Strong communication and organisational skills
- 1–2 years of Team Lead experience in a call center or BPO environment
- Strong knowledge of contact center.
- Proficiency in MS Excel.
- Flexibility to work rotational shifts, 5 days a week
Working Hours:
- Rotational shifts (9 Hours)
- Weekly 2 offs
Benefits:
- Benefits:
- Market-competitive salary
- Medical insurance
- Career advancement opportunities
- Collaborative and dynamic work environment
Location:
- Islamabad.
Job Type: Full-time
Pay: Rs70, Rs80,000.00 per month
Work Location: In person
-
SEO Lead
2 days ago
Islamabad Federal Board, Pakistan See Sight Tours Full time 1,200,000 - 3,600,000 per yearLocation: Islamabad, OnsiteCompany Overview: Tripshepherd is revolutionizing global travel by offering exclusive adventures curated by travel influencers and trusted local creators. Our platform allows users to explore unique experiences through immersive short-form videos, connecting people through travel. We are committed to delivering the best guest...
-
Team Lead
1 week ago
Islamabad, Islamabad, Pakistan IMARAT Full time 900,000 - 1,200,000 per yearCompany DescriptionIMARAT, one of Pakistan's leading real estate groups, has been delivering real estate excellence for over 15 years. As a UK-based real estate group, we have initiated six notable projects: three malls, two hotels, and one luxury apartment complex in prime locations within Islamabad and Rawalpindi. Our subsidiary companies operate in both...
-
Team Lead
2 weeks ago
Islamabad, Islamabad, Pakistan Myson Engineering Systems Full time 400,000 - 1,200,000 per yearCompany DescriptionMyson Engineering Systems is a telecom turnkey solution provider and system integrator for Fixed, Cellular, Broadband, IP, and Optical networks. We offer a comprehensive portfolio of telecom products and services, from consultancy and project management to network design, implementation, sales, and support. With over 17 years of...
-
Team Lead
1 week ago
Islamabad, Islamabad, Pakistan Alestra Solutions Full time 60,000 - 120,000 per yearWe are seeking a highly skilled and creativeGraphic Designer Team Leadto oversee our team of graphic designers and drive the visual identity of our brand across various channels. The ideal candidate is a hands-on designer with strong leadership abilities, a deep understanding of design principles, and the ability to translate strategic objectives into...
-
Team Lead
2 weeks ago
Islamabad, Islamabad, Pakistan HR POD - Hiring Talent Globally Full time 120,000 - 240,000 per yearRequirements:Bachelors or Masters degree in Computer Science, IT, or related field.7+ years of experience in application or technical support, with at least 2-3 years in a leadership roleProven experience with ticketing tools (e.g. JIRA, Zendesk), SQL, REST APIs, log analysis, and documentation.Strong communication skills, customer empathy, and ability to...
-
Team Lead
6 days ago
Islamabad Gpo, Pakistan Abacus Outsourcing Full time 1,680,000 - 2,880,000 per yearJob Title: Team Lead – Call Center OperationsLocation: I-9/3, Islamabad (On-site)Company: Abacus, BPOSalary: Rs. 70,000 – Rs. 120,000/monthApplication Deadline: 05/11/2025Job Type: Full-timeCompany DescriptionFor over 35 years, Abacus has been providing advanced business solutions that help organizations realize their potential. Our services combine...
-
Team Lead
10 hours ago
Islamabad, Islamabad, Pakistan Hcm International Full time 1,000,000 - 3,000,000 per yearPurpose:To lead and manage the offshore Accounts Payable operations from GBS Pakistan, ensuring timely and accurate invoice processing, payment, adherence to company policies, and close coordination with the UAE-based FSSC AP team and BU Finance. This role is accountable for SLA delivery, controls compliance, process improvements, and people management...
-
Collection Team Lead
6 days ago
Islamabad, Islamabad, Pakistan PINCHFORTH HR CONSULTANTS Full time 450,000 per yearJob Opening – Team Lead (Call Center)We are hiring an experiencedTeam Leadfor our Call Center operations. This role is ideal for someone who has prior experience in the call center industry and is ready to take on a leadership position to guide and motivate a team.Position:Team Lead – Call CenterQualification:Minimum FSC or BSExperience:Previous...
-
Sales Team Lead
2 weeks ago
Islamabad, Islamabad, Pakistan Linkers Developers & Builders Full time 900,000 - 1,200,000 per yearWe are looking for a dynamic and results-driven Team Lead – Sales Executive to manage, mentor, and lead our sales team. The ideal candidate will be responsible for driving sales growth, developing client relationships, meeting targets, and ensuring the team delivers exceptional results.Key Responsibilities:Lead, train, and motivate a team of sales...
-
Team Lead – Telesales
4 days ago
Islamabad, Islamabad, Pakistan PINCHFORTH HR CONSULTANTS Full time 540,000 per yearTeam Lead – TelesalesWe are hiring aTeam Lead (TL)for our telesales department to manage and motivate a team of sales agents, ensuring targets are achieved efficiently. The ideal candidate must haveprevious experience as a Team Leadin telesales or a similar role, with excellent leadership, communication, and problem-solving skills.A major requirement for...