Customer Service Assistant

1 week ago

Karachi, Sindh, Pakistan Propstar Technologies Full time 150,000 - 250,000 per year

We're looking for a
Customer Service Representative
to join our growing team If you're passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, we'd love to hear from you.

Key Responsibilities:

  • Respond to customer inquiries through phone, email, and live chat.
  • Provide accurate information and resolve customer complaints efficiently.
  • Maintain up-to-date customer records in CRM systems.
  • Collaborate with internal departments to handle complex cases.
  • Achieve performance goals related to response time, quality, and customer satisfaction.

Qualifications:

  • Excellent communication, interpersonal, and problem-solving skills.
  • Proficiency in Microsoft Office and CRM platforms.
  • Strong multitasking and time-management abilities.

Location:
Main Shahrah e Faisal, PECHS Block 6, Karachi.

Shift Timings:
7pm-4am

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