Director Operations

Posted date

29th August, 2025

Last date to apply

29th September, 2025

Country

Pakistan

Locations

Islamabad

Category

Management and Executive

Type

Full Time

Position

1

About Hazza Institute of Technology

Established in 2011 through a Public-Private Partnership with the Ministry of Federal Education and Professional Training of Pakistan, we are committed to alleviating poverty and fostering socio-economic development in Pakistan through vocational, technical, and professional education and training, along with imparting Soft Skills.

Hazza Institute of Technology strives to empower youth with industry-relevant skills and certifications that bridge the gap between academia and industry. We aim to fulfill the aspirations of students for employment and career advancement while catering to the needs of industries for highly skilled professionals.

With over 30,000 graduates, 200 skilled faculty members, and collaborations with more than 50 academic and 90 industry partners, Hazza Institute of Technology has established itself as a pioneer in Human Capital Development. Our programs span vocational skills, IT, soft skills, and professional certifications, ensuring holistic development and career readiness.

From state-of-the-art training facilities across Pakistan to a robust Learning Management System, Hazza offers a dynamic learning experience that combines cutting-edge tools, real-world expertise, and personalized support, essentially for the socio-economic well-being of trained graduates.

Responsibilities

1. Strategic & Operational Leadership:

2. Lead the development and implementation of operational strategies and plans to support the successful execution of Hazza's projects and programs, while providing expert advice on resource allocation, risk management, and process improvement.

3. Act as a key liaison between stakeholders and on-ground operational staff to ensure seamless communication and alignment of efforts.

4. Program Support:

5. Directly oversee the operational support functions for all projects, including field management support, resource mobilization, and procurement activities to ensure timely and cost-effective acquisition of goods and services.

6. Manage all administrative and logistical arrangements, encompassing travel, accommodation, and event management, to support smooth project operations.

7. Operational and Office Management:

8. Develop and manage a robust supply chain for the acquisition and distribution of training tools, consumables, materials, and equipment, while overseeing office management to ensure a safe, efficient, and productive work environment.

9. Establish and enforce comprehensive safety and security protocols for all project sites

10. Resource & Financial Management:

11. Manage the operational budget for assigned projects, ensuring cost-effective use of resources and adherence to financial policies, while overseeing the procurement and management of project assets such as training equipment, materials, and IT infrastructure.

12. Optimize resource allocation to prevent bottlenecks and ensure project teams receive the necessary support to achieve their objectives.

13. Stakeholder & Team Management:

14. Lead the Operations department by fostering a motivated, high-performing team through skills enhancement, team building, delegation, and empowerment, while acting as the primary escalation point for on-ground operational issues to ensure timely and effective resolution.

15. Build and maintain strong operational relationships with key stakeholders, including implementing partners, government bodies (e.g., NAVTTC, TEVTAs), and trainees.

16. Compliance & Quality Assurance

17. Ensure compliance with relevant stakeholders'/principals' standards, policies, and regulations for all supported/funded projects.

18. Track key performance indicators (KPIs) of operations departments, analyze operational data, and identify areas for continuous improvement.

Requirements

• Preferably a Master's degree in Business Administration, Operations Management, Engineering, or a related field.
• Minimum of 10 years of progressive relevant experience in operations management, with at least 5 years in a leadership role.