Customer Relationship Management Specialist

2 weeks ago

Lahore, Punjab, Pakistan Digitech Outsourcing Solution Full time

Job description

Client Relations Specialist responsibilities include:

· Building long-term relationships with key clients.

· Addressing customer concerns and complaints.

Job brief

We are looking for a Client Relations Specialist to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

In this role, you should be an excellent communicator who's able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we'd like to meet you.

Your goal will be to help us safeguard our revenue and retain our customers.

Responsibilities

· Build relationships with key employees among customers

· Create plans to address clients' business needs

· Schedule regular meetings with customers to ensure they are satisfied

· Act as point of contact for complaints and escalate issues as appropriate

· Collaborate with internal teams to address customers' needs

Requirements and skills

· Proven experience as a Customer Service Representative or Client Relations

· Proven track record of meeting and exceeding targets

· Background in customer service; industry knowledge is a plus

· Experience tracking relevant KPIs (e.g. customer satisfaction)

· Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)

· A customer-oriented attitude

· Excellent communication

· Problem-solving aptitude

· Ability to work well with a team

Compensation & Benefits:

  • Competitive base salary and yearly increments.
  • Collaborative yet fun-loving atmosphere: space that fosters employee wellbeing
  • Salary Revision after Probation
  • Fuel Allowance
  • 2 off days in a week

  • Customer Relationship Specialist

    1 week ago

    Lahore, Punjab, Pakistan Zystems Full time 104,000 - 130,878 per year

    Company DescriptionAt Zystems, we partner with forward-thinking organizations to deliver tailored business process outsourcing and technology solutions that drive efficiency, growth, and customer satisfaction. With a people-first approach and a commitment to innovation, Zystems empowers businesses to streamline operations, engage customers, and scale...

  • Relationship Manager

    2 weeks ago

    Lahore, Punjab, Pakistan HBL Asset Management Limited Full time 900,000 - 1,200,000 per year

    Company DescriptionHBL Asset Management Limited (HBL AMC) was incorporated in 2006 and is one of Pakistan's leading Fund Management companies. It is a wholly owned subsidiary of HBL, Pakistan's largest Commercial Bank. With over 15 years of delivering quality products, HBL AMC is committed to maintaining its position in the Top Tier in terms of customer...

  • Customer Relationship Management Manager

    5 days ago

    Lahore, Punjab, Pakistan Precon Consult Full time 600,000 - 1,200,000 per year

    Job Title: Sales & CRM Specialist – Construction Services (Hybrid )We're looking for a motivated Sales & CRM Specialist to assist in converting leads (MQL → SQL) into deals and retaining clients in the U.S. construction sector. You'll manage CRM records, support deal closing, and help maintain strong client relationships.Requirements:* 2–3 years...

  • Client Relationship Specialist

    3 days ago

    Lahore, Punjab, Pakistan Chughtaiz (Pvt) Ltd. Full time 1,200,000 - 2,400,000 per year

    No Experience? No Problem. Start Your Career with Chughtaiz as a Client Relationship Specialist at Lahore office.Fresh graduates from reputable universities are encouraged to apply.Job Role:The role revolves around Client Relationship ManagementLiaison with the Marketing & social media Team for LeadsManage leads coming from different channels: 1) Social...

  • Customer Relationship Manager

    2 weeks ago

    Lahore, Punjab, Pakistan TUV Austria Bureau of Inspection & Certification (Pvt.) Ltd. Full time 900,000 - 1,200,000 per year

    Company DescriptionTUV Austria Bureau Of Inspection & Certification (Pvt.) Ltd., previously known as Moody International (Pvt.) Ltd., is a market leader in Pakistan with its international headquarters in Vienna, Austria. The company offers independent 3rd party registration and certification services for various international ISO standards, including ISO...

  • Customer Relationship Manager

    7 days ago

    Lahore, Punjab, Pakistan TUV Austria Bureau of Inspection & Certification (Pvt.) Ltd. Full time 800,000 - 1,200,000 per year

    Company DescriptionTUV Austria Bureau Of Inspection & Certification (Pvt.) Ltd., previously known as Moody International (Pvt.) Ltd., is a market leader in Pakistan with its international headquarters in Vienna, Austria. The company offers independent 3rd party registration and certification services for various international ISO standards, including ISO...

  • Customer Sale Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan RSF packaging Full time $104,000 - $130,878 per year

    Company DescriptionRSF Packaging offers top-notch packaging solutions with customized printed box service tailored to industry and product-specific needs. We provide high-quality custom boxes with logos through a flexible and simple packaging process, ensuring that our solutions meet the exact specifications of our clients.Role DescriptionThis is a...

  • Customer relationship Officer

    5 days ago

    Lahore, Punjab, Pakistan 4BROTHERS TECHNOLOGIES Full time 400,000 - 600,000 per year

    Company Description4BROTHERS TECHNOLOGIES was founded in early 2009 with a mission to provide small enterprise solutions for IT and Networks as a small enterprise partner. In 2015, we expanded to include CCTV business, growing from retail to wholesale. By 2018, we had commenced our distribution business.Role DescriptionThis is a full-time, on-site role...

  • Customer Sales Specialist

    5 days ago

    Lahore, Punjab, Pakistan RSF packaging Full time 900,000 - 1,200,000 per year

    Company DescriptionRSF Packaging provides top-tier packaging solutions with customizable printed box services to meet industry-specific and product-specific needs. We offer high-quality custom boxes with logos through a simple and flexible packaging process.Role DescriptionThis is a full-time on-site role for a Customer Sales Specialist located in Lahore....

  • Customer Relationship Executive

    7 days ago

    Lahore, Punjab, Pakistan Zameen Full time 800,000 - 1,200,000 per year

    Location:Gulberg 3, LahoreCompany:Job Description:We are looking for a dynamic and customer-focusedCustomer Relationship Executive – Salesto join our team at The ideal candidate will be responsible for building strong client relationships, driving sales, and ensuring excellent customer service throughout the property transaction process.Key...