Key Account IT Support assistant
2 weeks ago
Company Description
At Paper Communication, our mission is to become a trustworthy technology partner to our customers. With more than 25 years of experience, we provide enterprise-class and bespoke IT solutions, ranging from user desk solutions to designing complex data centers. We partner with leading technology OEMs to offer efficient solutions across various sectors such as telecom, defense, education, healthcare, government, and more. Our commitment to exceptional after-sales service support ensures long-term technology partnerships that help our customers achieve their business goals.
Role Description
This is a full-time on-site role for a Key Account IT Support Assistant located in Islāmābād, Pakistan. The Key Account IT Support Assistant will be responsible for providing technical support, troubleshooting issues, maintaining computers and printers, network management, and ensuring efficient operations of IT systems. This role involves day-to-day support to key account clients, ensuring their IT infrastructure is running smoothly.
Qualifications
- Technical Support and Troubleshooting skills
- Information Technology knowledge
- Printer Support and Computer Maintenance experience
- Excellent problem-solving skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Relevant certifications or degrees in IT or related fields are a plus
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