Key Account Manager

About Haleon:

Hello. We're Haleon. A new world-leading consumer healthcare company. Shaped by all of us. Together, we're improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're building together. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.

Job Purpose:

• Foster strong relationships with the customer acquisition team to enhance collaboration and drive results.
• Handle entire Sales and Distribution operations including monitoring and execution of sales strategy.
• Develop and grow Modern Trade business in the assigned geography.
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• Ensure implementation of ways of working as per defined guidelines and ensure compliance to the provided company's SOPs

Key Responsibilities:

• Monitor and analyze competitors' activities, providing valuable insights to the Company to stay ahead in the market, ensuring compliance with competitive analysis policies.
• Assess and manage the financial health of customers, making informed decisions to maintain balance and profitability, while adhering to financial compliance standards.
• Conduct regular commercial visits to stay attuned to market realities and develop corrective actions with customers, field sales teams, or other departments as needed, ensuring policy compliance.
• Develop and coordinate channel activity plans, ensuring alignment with business objectives and strict adherence to company policies.
• Confirm promotional activities, including items and discounts, for inclusion in leaflets and special actions, ensuring compliance with promotional policies.
• Update the business plan monthly, ensuring alignment, progress tracking, and compliance with strategic planning policies.
• Track stocks and sales for Haleon brands, preparing insights for extended teams to inform strategic decisions, ensuring data accuracy and compliance.
• Collaborate with customers, Head of MT, and Commex to prepare for annual negotiations and business reviews, ensuring comprehensive and strategic planning in compliance with company policies.
• Implement KPIs established with Head of MT, commex adhering to Haleon standards to drive performance, accountability, and compliance.
• Deliver sales, growth, business, and profitability targets while maintaining discipline in execution and compliance with company policies.
• Act as Area Lead for all Modern Trade related support and queries for assigned geography.
• Drive distributor and AKAM to deliver business and strategic objectives, ensuring compliance with company policies and maintaining discipline in operations.
• Ensure smooth JBP development, JBP negotiations, and JBP execution at customer and across door level, adhering to compliance standards.
• Strong implementation of ways of working
• Check and ensure in-store execution, on-shelf availability, Planogram compliance, share of shelf, and sales as per agreed JBP, process, SOPs, and shared guidelines, maintaining discipline in execution.
• Ensure strict compliance with the Company's SOPs, policies, and provided instructions, maintaining discipline and confidentiality of data as per company's IT and data policy

Skills and Competencies:

• Graduation/Equivalent (Others, Business)
• Specialization: Account Management, Account handling, Sales, Operations
• Minimum 2 Years experience in Accounts/Trade Management
• Should possess strong knowledge of RTM, Account Management, PJPs, Distributor handling and Sales KPIs.
• Should have a sound knowledge of Accounts management.
• Time & priority management
• Good Negotiator
• Strong analytical, organizational, and planning skills, especially in a fast-paced environment
• Excellent communication and negotiation skills
• Capability for effective problem-solving and decision-making
• Sales forecasting
• Customer Orientation
• Proficiency in using the MS Office suite.
• Hands on experience of Salesflo system would be a Plus
• Ability to work independently, take responsibility for actions, and collaborate effectively to achieve team goals.
• Proficient in English for effective communication
• Willing to Travel – 50%

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

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Why Join Us?

The future of everyday health is changing. And we're the people changing it. In front of us is an incredible opportunity to go beyond what any of us have done before. And make everyday health more achievable, more inclusive and more sustainable. For more and more people. ​

So join us, as we build one of the world's leading consumer healthcare companies. Join us to innovate our category-leading brands. To better understand people's everyday health needs. To tackle the biggest barriers that stand in their way. To change individual and societal behavior. 

In our efforts to further tackle barriers that may be standing in our way, we have implemented what we call a Hybrid Working model, known as Home office. Home office in the country of employment is permitted for all employees whose position allows it. The employee and the manager agree on the circumstances in which working from the office is required and in which the employee can work remotely or specific local arrangements. This helps us with ensuring that we maintain a healthy work-life balance, and give our best to our people.

Join us to work with colleagues who share your restless energy. To explore your interests. To stretch yourself to do the best work of your career. And join us, as together we build a working experience that encourages us all to lead happier, healthier, more productive lives. ​

The way we see it, every day is an opportunity for better. And we're going all in to realize it. 

Care to join us. Find out what life at Haleon is really like

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We'll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.