Head of HR

The
Head of HR & Admin
will be responsible for leading end-to-end HR strategy, culture, compliance, performance management, employee engagement, and the administrative operations of our Lahore office. This role combines
strategic people leadership
with
hands-on operational ownership
, ensuring that the company scales smoothly while maintaining a world-class workplace experience.

Note:
Recruitment is being handled by a separate Talent Acquisition Manager. This role will lead HR strategy, employee experience, performance, development, compliance, and admin operations.

Key Responsibilities

People, Culture & Engagement

• Build and sustain a high-trust, transparent, and engaging workplace culture.
• Develop employee engagement, well-being, and retention strategies.
• Own internal communication related to HR policies, values, culture, and announcements.
• Champion employee satisfaction initiatives to ensure we remain the happiest workplace in Lahore.

HR Operations & Compliance

• Ensure full compliance with Pakistan labor laws, employment standards, etc.
• Manage employment contracts, policy frameworks, employee handbooks, and disciplinary processes.
• Oversee payroll, compensation cycles, pay adjustments, benefits, and employee records.
• Drive annual performance evaluation cycles and implement continuous feedback models.
• Implement fair and effective HR policies aligned with global company standards.

Performance, Talent & Development

• Ensure teams and individuals are properly allocated and utilized based on skills and career goals.
• Own performance management systems, KPIs, OKRs, and evaluation structures.
• Design career development tracks, internal mobility paths, and leadership grooming.
• Support managers in developing coaching, feedback, and people leadership capabilities.

Systems & Process

• Lead implementation, adoption, and optimization of our internal People Management HRIS platform.
• Drive HR process automation and data-driven insights for leadership.
• Track and report HR KPIs including retention, engagement, utilization, headcount planning, etc.

Admin, Office & Facilities Management

• Oversee office administration, facilities, vendors, security, supplies, and maintenance.
• Ensure legal and operational compliance for the Lahore entity, including audits and government requirements.
• Manage office environment planning, events, celebrations, guest visits, workstations, etc.
• Ensure smooth day-to-day functioning of the office and employee experience from arrival to exit.
• Own admin-related budgeting and cost controls.

Leadership & Team Building

• Build and lead the HR & Admin function, including future hiring of team members.
• Act as a trusted advisor to the CEO and leadership team on people, organization, and culture.

What We're Looking For

Must Have

• Minimum
  10+ years of professional HR experience
  , including
  3+ years in a senior/leadership role
  .
• Proven experience in a tech, IT, SaaS, or high-growth organization.
• Deep knowledge of Pakistan labor laws, employment regulations, statutory compliance, and HR best practices.
• Strong experience in performance management, compensation cycles, engagement strategy, and HR operations.
• Experience managing payroll, employee benefits, and HR policy frameworks.
• Ability to lead both strategy and execution — we want a builder, not just a manager.
• Excellent communication, leadership presence, and employee relationship skills.

Why Join Us?

• You'll lead people strategy for a high-growth tech company, not maintain an old-school HR department
• You'll shape culture, not just enforce policy
• You'll have a seat at the leadership table and influence real decisions
• You'll get the autonomy to build, innovate, and scale people systems from the ground up
• You'll be part of a mission to create the happiest workplace in Lahore