Technical Support Engineer

2 days ago


Karachi, Sindh, Pakistan Fiberish Pvt Ltd Full time 104,000 - 130,878 per year

Position: Support Engineer

Career Level: Intermediate

Shift Type: Rotational (Morning/Evening/Night)

Location: Karachi

Requirement:

Intermediate knowledge of Networks and operating systems.

  • Day-to-day network performance monitoring
  • Excellent verbal & written communication skills.
  • Multi-tasking
  • Support customers ensuring maximum possible service availability and performance to our customers.
  • Provide instant reply from support desk.
  • Should be able to work in a team and perform under pressure and take responsibility for work that assigned by seniors.
  • Network troubleshooting and fault analysis to resolve the issue.
  • Site visits require for troubleshooting.
  • Deployment and maintenance of network monitoring, analysis and reporting tools.
  • Basic knowledge of GPON Infrastructure.
  • Basic understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Ethernet (STP,RSTP, MSTP, VLANs).
  • Good understanding of DNS, DHCP, WiFi standards and Mid to Advanced level of troubleshooting.

Job Type: Full-time

Ability to commute/relocate:

  • Karachi: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person



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