Technical Support Engineer
2 weeks ago
Position: Support Engineer
Career Level: Intermediate
Shift Type: Rotational (Morning/Evening/Night)
Location: Karachi
Requirement:
Intermediate knowledge of Networks and operating systems.
- Day-to-day network performance monitoring
- Excellent verbal & written communication skills.
- Multi-tasking
- Support customers ensuring maximum possible service availability and performance to our customers.
- Provide instant reply from support desk.
- Should be able to work in a team and perform under pressure and take responsibility for work that assigned by seniors.
- Network troubleshooting and fault analysis to resolve the issue.
- Site visits require for troubleshooting.
- Deployment and maintenance of network monitoring, analysis and reporting tools.
- Basic knowledge of GPON Infrastructure.
- Basic understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Ethernet (STP,RSTP, MSTP, VLANs).
- Good understanding of DNS, DHCP, WiFi standards and Mid to Advanced level of troubleshooting.
Job Type: Full-time
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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