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Operations Manager

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Jhelum, Punjab, Pakistan Tandoori Restaurants Full time 450,000 - 900,000 per year

We are seeking a highly responsible and detail-oriented Operations Manager to oversee the day-to-day back-of-house (BOH) and front-of-house (FOH) operations of our restaurant branch. The ideal candidate will be responsible for supervising staff performance, cash flow management, vendor relations, financial reporting, compliance with FBR/GST/WHT laws, and overall branch administration to ensure seamless business operations.

Key Responsibilities:Team & Staff Management

  • Monitor and improve the performance of BOH and cashier staff.
  • Ensure compliance with staff living/residence standards (cleanliness, security, safety).
  • Maintain employee records, resumes, uniforms issuance, and staff advances.
  • Prepare and share daily attendance reports with accurate time logs.
  • Conduct daily meetings with Restaurant Manager (RM) and Chef for performance evaluation.

Financial & Cash Management

  • Collect and verify daily cash from cashiers as per sales.
  • Manage all deposit/withdrawal transactions and maintain accurate records.
  • Monitor daily, weekly, and monthly financial reports including:
  • DBR, Sales Target Reports, Inventory Closing, Payables/Receivables, Bank Ledgers
  • GST & Withholding Tax reports, Purchase Invoices
  • Coordinate with Head Office and legal team for GST filing and WHT challans.

Vendor & Purchase Management

  • Generate purchase invoices for all COGS/Non-COGS items.
  • Ensure vendor compliance based on the approved vendors list.
  • Review and update purchase checklists in coordination with the Supply Chain team.

Operations & Compliance

  • Monitor POS/FBR systems to ensure proper QR sales and serial printing.
  • Track and optimize COGS and cost control measures daily.
  • Maintain utility bills and ensure payment approvals per SOP.
  • Monitor and log generator fuel/diesel, LPG consumption, and preventive maintenance tasks.
  • Maintain physical and digital records of expenses, vouchers, and salary reports.

Branch Administration

  • Supervise repair and maintenance activities (kitchen, dining, toilets, parking, etc.).
  • Ensure proper filing of physical records, company letters, and approvals.
  • Handle rent payments and WHT deductions for restaurant and staff accommodation.
  • Maintain emergency response setups (fire extinguisher, first aid, contact numbers, etc.)

Reporting & Communication

  • Verify branch credit sales/receivables with timely reporting to HO.
  • Ensure effective use of official email and communication channels.
  • Maintain professionalism and protect company data and confidentiality.

Requirements:

  • Bachelor's degree in Business, Finance, Hospitality, or related field.
  • 3+ years of proven experience in operations, preferably in the F&B industry.
  • Strong knowledge of POS, inventory systems, and financial reporting.
  • Understanding of GST, WHT, and FBR compliance in Pakistan.
  • Strong leadership, communication, and team management skills.
  • Proficient in MS Office (especially Excel) and accounting software.

Benefits:

  • Competitive salary package
  • Performance-based incentives
  • Professional growth opportunities
  • Supportive work environment
  • Food and Accommodation

Job Type: Full-time

Pay: Rs70, Rs750,000.00 per month

Work Location: In person