Customer Support Executive

10 hours ago

Karachi, Sindh, Pakistan Khalid Foods Full time 450,000 - 600,000 per year

Job Title: Customer Support Executive

Location: Karachi (On-site)

Experience Required: 1–2 Years

Employment Type: Full-Time

About Us:

We are a growing startup passionate about providing exceptional customer experiences. We're looking for a Customer Support Executive who can effectively communicate with customers, handle queries, and ensure customer satisfaction through professionalism and empathy.

Key Responsibilities:

  • Manage customer queries through calls, emails, and chat.
  • Ensure prompt and accurate responses to all customer concerns.
  • Coordinate with internal teams to resolve customer issues efficiently.
  • Maintain records of customer interactions and feedback.
  • Follow up with customers to ensure satisfaction and build long-term relationships.

Requirements:

  • Bachelor's degree in any discipline.
  • 1–2 years of experience in customer service, call center, or support roles (E-commerce experience preferred).
  • Excellent communication and problem-solving skills.
  • Fluent in English and Urdu (written and verbal).
  • Strong patience and customer-oriented attitude.

What We Offer:

  • Friendly and supportive work environment.
  • Growth opportunities within the company.
  • Competitive salary based on experience

Job Type: Full-time

Pay: Rs45, Rs50,000.00 per month

Work Location: In person

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