Customer Support Executive

1 week ago

Karachi, Sindh, Pakistan Premio Travel and Tours Full time 200,000 - 400,000 per year

Job Description:

We are looking for a Customer Support Executive to join our team and provide exceptional support to our customers. Your primary role will be to respond to customer queries, resolve issues, and ensure a smooth and positive customer experience.

Responsibilities:

  • Respond to customer inquiries via phone, email, or chat.
  • Resolve product or service issues promptly and professionally.
  • Maintain accurate records of interactions and transactions.
  • Escalate unresolved issues to the appropriate team.
  • Follow up to ensure complete resolution and customer satisfaction.

Requirements:

  • Strong communication skills (written and verbal).
  • Basic computer skills and familiarity with CRM tools.
  • Patience, empathy, and a customer-first attitude.
  • Ability to multitask and stay organized.
  • Previous customer service experience is a plus but not mandatory.

Job Type: Full-time

Pay: Rs25, Rs45,000.00 per month

Work Location: In person

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