Live Chat Support Agent

Role Overview:We are seeking an experienced Python Developer to architect, design, and develop amulti-agent Chat Reader API. The ideal candidate will have deep expertise in Python, Large Language Models (LLMs), Natural Language Processing (NLP), and building scalable, distributed systems. You will play a key role in developing a system capable of...

Win-Win Solutions is a Business Process Outsourcing company located in Rawalpindi, established in 2022 with a vision in delivering exceptional customer service, driving sales, and maintaining customer satisfaction. Emphasise its role as a vital component of the organisation's overall success and its continuous efforts towards improvement and innovation.Role...

About the Job:We are looking for a "Female QA Agent" in Night Shift to monitor and review online teaching sessions during the night shift. The role includes checking teachers' performance, preparing reports, and ensuring quality standards are followed.Responsibilities:Monitor live/recorded classes.Check teacher performance (communication, subject knowledge,...

Job DescriptionWe are hiring fluent and experienced Outbound Call Center Agents for a UK-based client project. This is an on-site position in Bahria Town Phase 7 and requires candidates with a native UK accent.Applicants must be born and raised in the UK, or have lived and worked in the UK for a significant period, ensuring native-level English...

Company: GrowthRise SolutionsLocation: Bahria Town Phase 7Openings: 4Job Title: Customer Service Specialist – E-commerceSchedule: 8 hours per day, 6 days a weekMode: On-site (not remote)Role Overview:As a Customer Service Specialist – E-commerce, you will be the first point of contact for customers, ensuring smooth communication, accurate order handling,...

HR & Admin ManagerLocation: Bahria Town, Phase-7 (Rawalpindi)Company:DBL – Design Build Live(Construction & Interior Designing Consultancy Firm)Timings: Saturday to Thursday (10:30AM -07:00PM)Friday OffAbout UsDBL – Design Build Live is a continually growing and leading brand in the construction and interior design industry, recognized for delivering...

Job Summary:The Call Center Quality Assurance (QA) Officer is responsible for monitoring and evaluating the performance of call center agents to ensure service quality, customer satisfaction, and adherence to company standards. This role involves conducting regular spot checks, reviewing recorded and live calls, and providing actionable feedback to improve...

WE'RE HIRING (Customer Support Representatives and Linguistic Recruiters)Office Location: Bahria town phase 7, RawalpindiShift timings for females: 1pm to 9pm and 2pm to 10pmOffering 40k - 60k Basic with multiple bonuses up to 40kExperienced/fresh candidates are encouraged to apply (Salary is negotiable)Customer Support RepresentativeTranslation Empire is a...

We are seeking a Support Representative to manage partner interactions across multiple channels. You will be the point of contact for our UK-based partners, ensuring excellent serviceKey ResponsibilitiesProvide prompt and professional support to partner via chat, email, whatsappNegotiate with partners and onboard new partnersEnsure quick response times to...

JOB DESCRIPTIONConducts contact center performance analysis and create detailed action plans on where to improve performance.Review and resolve all incoming escalations from appropriate escalation channels in a timely mannerResponsible for listening (and viewing) to customer calls, chats and other communications, and evaluating consumer data to measure agent...