CSO (Customer Support Officer) Female

1 week ago

Islamabad GMarkaz, Pakistan Advance Tech Full time 350,000 - 400,000 per year

Position: CSO (Female)

Experience Level: Freshers or Experienced (0–1 Years)

Job Summary:

We are looking for a dynamic and confident female Customer Support Officer to join our team. This role is ideal for someone who is enthusiastic, persuasive, and ready to take on diverse responsibilities including client interaction, quotation preparation, and managing social media accounts. Freshers with excellent communication skills are encouraged to apply This is an in-house position with no requirement for site visits.

Key Responsibilities:

  • Make outbound calls to prospective and existing customers
  • Promote company products/services with clarity and professionalism
  • Prepare and send quotations to clients as required
  • Handle and update social media accounts (Facebook, Instagram, LinkedIn etc.)
  • Maintain and update customer records
  • Support marketing campaigns and promotions
  • Assist in creating basic visuals for social media (Preferred)
  • Follow up with leads and inquiries to convert into potential business

Requirements:

  • Freshers or candidates with up to 1 year of experience in customer service, call center, or related roles
  • Excellent verbal communication and interpersonal skills
  • Confidence, self-motivation, and goal-oriented attitude
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook)
  • Familiarity with social media platforms
  • Knowledge of graphic design tools (Canva, Adobe, etc.) is a strong advantage

Preferred Qualities:

  • Friendly, persuasive, and professional demeanor
  • Quick learner with multitasking ability

Organized and detail-oriented

Job Type: Full-time

Pay: Rs35, Rs40,000.00 per month

Work Location: In person

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