Inbound Technical Support Representative – UK Market
1 week ago
Job Description (but not limited to)
- Remote technical troubleshooting.
- Support tickets handling.
- Provide support to customers in the UK (mostly), US, Canada & Australia.
- Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.
- Liaison with the Product Development team for any issues.
- Troubleshooting system and diagnosing and solving hardware or software faults.
- Help prospects in resolving their issues.
Required Experience:
- Software knowledge / Software Support.
- Prior experience in a support position will be a plus.
- The candidate must also possess better-than-average spoken and written English communication skills.
- Must have an extrovert personality.
- Good Analytical and Creative thinking skills.
- Good Interpersonal and Motivational skills
- Knowledge of Voice over IP will be a plus.
Required Education & Skills
- Computer science graduation (Mandatory)
- Telerik component
- Desktop applications
- Cefsharp
- Gecko browser
Highly Preferred Technical Skills:
- Knowledge about the Networks / Databases, GPRS, GPS, and VOIP.
Job Industry:
- Software/IT industry
Other Benefits:
- Health Insurance
- Annual Leaves
Pay: Rs80, Rs150,000.00 per month
Job Type: Full-time
Pay: Rs100, Rs150,000.00 per month
Application Question(s):
- Do you have educational background in Computer Science?
Education:
- Bachelor's (Preferred)
Experience:
- Technical Support: 2 years (Preferred)
Language:
- English Fluently (Preferred)
Location:
- Karachi (Preferred)
Work Location: In person
-
Technical Support Representative
4 days ago
Karachi, Sindh, Pakistan Leadcrew Full time 40,000 - 60,000 per yearEurosoft Tech is looking for the Technical Support Representative. Its an onsite position.REQUIREMENTS:Remote technical troubleshooting.Support tickets handling.Provide support to customers in the UK (mostly), US, Canada & Australia.Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train...
-
Inbound Sales Representative
1 week ago
Karachi, Sindh, Pakistan The AtlanTech US Full timeCompany DescriptionUS Based inbound Contact Center.Role DescriptionThis is a full-time on-site role for an Inbound Sales Representative, located in Karāchi. The Inbound Sales Representative will be responsible for handling incoming customer inquiries, processing orders, and managing customer accounts. Day-to-day tasks include responding to customer queries,...
-
Karachi, Sindh, Pakistan XYZies Full time 900,000 - 1,200,000 per yearCompany DescriptionXYZies is a technology-based distributor of wireless and cable products with over 15 years of experience in platform development. We aim to empower businesses with insights, knowledge, and incentives, helping them save money, time, and effort while significantly increasing sales. Our global presence and commitment to solving sales problems...
-
Customer Support Representative
1 week ago
Karachi, Sindh, Pakistan Linkitsoft Full timeTitle: Customer Service Representative.Job Description:LINKITSOFT is looking for a highly skilled customer Service representative to join our team. An ideal candidate would have good English fluency and the ability to carry out a conversation with a target-oriented approach. you'll be at the forefront of our customer experience. You will handle a wide range...
-
Customer Support Representative
1 week ago
Karachi, Sindh, Pakistan At-Desk PVT LTD Full timeJob description:Perform tasks to support the customer services department in the UK.Managing inbound and outbound calls.Following various communication scripts when speaking to a caller.Customer engagement through voice, chat and other corresponding platforms.Identifying customer needs, answering questions and providing solutions/alternatives.Keeping records...
-
Sales And Marketing Representative
1 week ago
Karachi, Sindh, Pakistan Akber Ali & Sons Full time 600,000 - 1,200,000 per yearCompany DescriptionAkber Ali & Sons (A&S) believes that while the first sale is driven by the Marketing Department, the second sale is the result of the Service and Spare Parts Department's efforts. We are committed to providing state-of-the-art technology, top-quality products, efficient after-sales service, easy access to and timely deliveries of spare...
-
Technical Support Consultant
1 week ago
Karachi, Sindh, Pakistan Cloud Genny Full time 9,600,000 - 18,000,000 per yearJob Description (but not limited to)Remote technical troubleshooting.Support tickets handling.Provide support to customers in the UK (mostly), US, Canada & Australia.Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.Liaison with the Product Development team for...
-
Customer Service Representative
2 weeks ago
Karachi, Sindh, Pakistan Pixel Units Full time 150,000 - 250,000 per yearWe're hiring a customer-focused representative to handle inbound phone calls only. You'll answer questions, resolve issues, and keep records updated in our CRM.ResponsibilitiesAnswer inbound customer calls promptly and professionallyProvide product info, order tracking, and basic troubleshootingLog all call details in the CRM and escalate when neededMaintain...
-
Technical Support Consultant
1 week ago
Karachi, Sindh, Pakistan Emerald Telecom Private Limited Full time 960,000 - 1,440,000 per yearJob Description:Job Description (but not limited to)Remote technical troubleshooting.Support tickets handling.Provide support to customers in the UK (mostly), US, Canada & Australia.Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.Liaison with the Product...
-
Inbound IT Sales Executive – Night Shift
3 days ago
Karachi, Sindh, Pakistan Jazan Technologies Full time 600,000 - 800,000 per yearRole DescriptionWe areactively looking for an Inbound IT Sales Executiveto join our growing team inKarachi.This is afull-time, on-siteposition responsible for handlinginbound sales inquiries, managing client relationships, and promotingweb design, web development, and digital marketingservices.Key Responsibilities:Handle and convert inbound leads into...