Outbound Sales Lead

2 weeks ago

Karachi, Sindh, Pakistan Waada Full time 1,200,000 - 3,600,000 per year

We are hiring a
Team Lead – Outbound Sales
to manage and motivate a team of call center agents. The role focuses on achieving sales targets, ensuring KPI performance, and maintaining excellent customer interactions. The right candidate will be skilled at coaching, performance monitoring, and creating strategies to boost results.

Key Responsibilities:

  • Supervise and guide outbound sales agents.
  • Ensure team KPIs and sales targets are consistently achieved.
  • Conduct training, coaching, and performance reviews.
  • Monitor calls for quality assurance and compliance.
  • Prepare and share performance reports with management.

Requirements:

  • Bachelor's degree.
  • 1–2 years of supervisory experience
    in a
    domestic call center
    .
  • Proven experience in
    wallet products/services
    .
  • Strong leadership, communication, and Excel/reporting skills.

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