
Technical Support Specialist
3 weeks ago
Direct message the job poster from ibex. Pakistan
Finance Professional with Client and Customer Support ExperienceCompany Description
ibex is a global business process outsourcing (BPO) company that delivers innovative digital marketing, online acquisition technology, and customer engagement solutions to help companies acquire, engage, and retain customers. With a global team of over 35,000 employees and 34 operations facilities, ibex drives superior customer experiences using next-generation technology, such as its Wave X platform. The company serves leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics.
Role Description
This is a full-time on-site role in Lahore as a Technical Support Specialist at ibex. The Technical Support Specialist will be responsible for providing technical support, analyzing customer issues, delivering excellent customer support, troubleshooting technical problems, and ensuring high customer satisfaction levels.
Qualifications
- Technical Support and Troubleshooting skills
- Analytical Skills for problem-solving
- Strong focus on Customer Satisfaction
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Experience in a similar role is a plus
- Bachelor's degree in a relevant field
- Seniority levelEntry level
- Employment typeFull-time
- Job functionInformation Technology
- IndustriesOutsourcing and Offshoring Consulting
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Lahore, Punjab, Pakistan PKR100,000.00-PKR150,000.00 9 hours ago
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