
Technical Support Specialist
7 days ago
The ideal candidate will possess excellent communication skills and a strong interest in IT or construction products.
Job DescriptionWe are seeking a highly motivated Technical Support Engineer to join our team.
- Maintain excellent customer satisfaction and review support tickets for appropriate resolution.
- Provide customer support through phone and chat.
- Work with other departments to resolve customer issues in a timely manner.
You will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues, supporting the customer as the liaison between the customer and internal teams.
Your ability to work in a complex networking environment will make you an ideal candidate.
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