
Customer Support Executive
10 hours ago
We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
Responsibilities:- Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Process orders, forms, and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests, ideally aiming for First Contact Resolution (FCR).
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
- Bachelors or above.
- Customer support and other job experience preferred.
- Must be flexible to work in shifts.
- Good written and verbal English communication.
- Proficiency with MS Office (particularly MS Excel and MS Word).
- Collaborative mindset.
- Customer service focus.
- Hands-on problem-solving ability.
- The ability to communicate technical information in a simple manner.
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Dispatcher / Customer Service Executive
5 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...
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Customer Support Executive
3 days ago
Lahore, Punjab, Pakistan DesignCoffers Full timeCustomer Support Executive - Expertise In Fiverr, Upwork, And PeopleperhourWe are looking for fresh graduates with a Bachelor's degree in Accounting or a related field to join our team as Customer Support Executives. The ideal candidates will have specialized expertise in Fiverr, Upwork, and PeoplePerHour.Job SpecificationExcellent communication skills, both...
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Customer Support Executive
7 days ago
Lahore, Punjab, Pakistan Diem Technologies Incorporated Full timeCustomer Support Executive Diem Technologies Incorporated , Pakistan Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresMonitor customer complaints and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers...
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Customer Support Executive
7 days ago
Lahore, Punjab, Pakistan Ivoke Interactive Digital Agency Full timeCustomer Support Executive Ivoke Interactive Digital Agency, Pakistan We are seeking a female candidate for our customer support department. The candidate must possess the following expertise:Managing customers through callsCold calling if requiredArranging client meetings with the sales teamJob SpecificationMust have a Bachelor's degreeAt least one year of...
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Customer Support Executive
1 week ago
Lahore, Punjab, Pakistan RepairDesk Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from RepairDeskStrategic Talent Maestro: Orchestrating Acquisition Success Across Diverse Industries including IT, Startups, Education and Chemical.Position: Customer Support Executive - PaymentsOverviewThe Payments Support Executive at RepairDesk plays a crucial role...
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Customer Support Executive
6 days ago
Lahore, Punjab, Pakistan PakWheels Full timeAs a Customer Support Executive at PakWheels.com, you will be at the forefront of transforming the customer experience for automotive buyers and sellers across Pakistan. This role requires a proactive and highly organized individual with strong communication and problem-solving skills to provide exceptional support. You will work closely with customers over...
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Customer Support Executive
2 weeks ago
Lahore, Punjab, Pakistan Zameen Full timeZameen.com is looking to hire a 'Customer Support Executive' for its Bayut and Dubizlee Operations.Job Responsibilities:Responsible for provisioning the packages upon receiving invoices for new & existing accounts.Responsible for client account up gradation upon receiving invoices from different channels.Responsible for client account degradation upon...
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Customer Support Executive
2 weeks ago
Lahore, Punjab, Pakistan Zameen Group Full timeZameen.com is looking to hire a 'Customer Support Executive' for its Bayut and Dubizlee Operations.Job Responsibilities:Responsible for provisioning the packages upon receiving invoices for new & existing accounts.Responsible for client account up gradation upon receiving invoices from different channels.Responsible for client account degradation upon...
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Customer Support Executive
2 weeks ago
Lahore, Punjab, Pakistan Dubizzle Labs Full timeZameen.com is looking to hire a 'Customer Support Executive' for its Bayut and Dubizlee Operations.Job Responsibilities:Responsible for provisioning the packages upon receiving invoices for new & existing accounts.Responsible for client account up gradation upon receiving invoices from different channels.Responsible for client account degradation upon...
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Customer Support Executive
5 days ago
Lahore, Punjab, Pakistan ibex Full timeCustomer Support Executive - Domestic (Lahore) ibex, Pakistan Overview: We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal...
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Customer Support Executive
2 weeks ago
Lahore, Punjab, Pakistan Mentr Full timeMentr is a growing business specializing in selling Master Books. We are looking for a dedicated Order Processing & Customer Support Executive to manage orders, provide customer updates, and handle customer inquiries via phone and WhatsApp.Job Responsibilities:Track all incoming orders and maintain records.Update customers upon order placement, confirming...
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Customer Support Executive
2 weeks ago
Lahore, Punjab, Pakistan UNAVAILABLE Full timeOverviewWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support...
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Customer Service Representative
5 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeJob Title**Dispatcher / Customer Service Executive**We are seeking a reliable and skilled Dispatcher to act as a communication point for emergency and non-emergency calls. As a Dispatcher, you will receive requests, transmit messages, and track vehicles.The ideal candidate must be an excellent communicator and able to remain calm and composed, especially in...
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Customer Support Executive
7 days ago
Lahore, Punjab, Pakistan IT Tech Solution Full timeCustomer Support Executive IT Tech Solution, Pakistan A leading USA-based company invites suitably experienced candidates for the position of call center executive. We have multiple positions and all positions are Lahore based. The candidates must have good communication and English language skills.Job Description:Candidates will be required to provide...
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Customer Support Executive
4 days ago
Lahore, Punjab, Pakistan ibex Full timeJob DescriptionOverviewWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer...
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Lahore, Punjab, Pakistan Deep Cognize (Pvt) Ltd. Full timeCustomer/Operations/Monitoring Support ExecutiveRole DescriptionThis is a full-time on-site role for a Customer/Operations/Monitoring Support Executive at Deep Cognize (Pvt) Ltd. located in Lahore District. The role involves providing customer support, ensuring customer satisfaction, and monitoring operations on a daily basis.QualificationsInterpersonal...
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Customer Support Executive
7 days ago
Lahore, Punjab, Pakistan Xybersystem Full timeCyber System is looking for Customer Support Executives for our USA-based campaign. Candidates with Medical Front Desk (Inbound) experience are encouraged to apply.Requirements:Must have a Bachelor's degree.Experience in Patient Calling.Fluent in English (Oral and Verbal).Basic knowledge of computer skills (MS Word & Excel).Perks and Benefits:Paid...
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Customer Support Executive
3 days ago
Lahore, Punjab, Pakistan Cyber System Pvt Ltd. Full timeCyber System is looking for a customer support executive. Candidates with Medical front desk (Inbound) experience and excellent communication skills are encouraged to apply.Responsibilities:Answering inbound video calls with greetings.Scheduling patient's appointments.Eligibility Verification.Appointment Reminders.Pre-Authorization & Follow...
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Operation & Customer Support Executive
2 weeks ago
Lahore, Punjab, Pakistan Dubizzle Labs Full timeDubizzle Labs is seeking Operations & Customer Support Executives to support our Dubizzle KSA operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.Key Responsibilities:Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform...
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Operation & Customer Support Executive
3 days ago
Lahore, Punjab, Pakistan Dubizzle Labs Full timeDubizzle Labs is seeking Operations & Customer Support Executives to support our Dubizzle KSA operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.Key Responsibilities:Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform...