Operations Manager

4 weeks ago

Multan, Punjab, Pakistan foodpanda Full time

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foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

  • Oversee the inventory flow within the multiple warehouses including incoming, returns, disposals, transfers, etc. city wise.
  • Perform routine inventory audits to ensure records in the warehouse management systems are accurate
  • Timely escalation of inventory discrepancies in the warehouse management systems while liaising closely with security staff of each warehouse
  • Generate daily/weekly reports to ensure critical areas of the inventories are controlled and discrepancies resolved
  • Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviours/processes that could impact on inventory integrity
  • Set up inventory management processes and perform inventory control procedures (eg. cycle counts)
  • Gain expertise in key warehouse process paths; we'll need you to ensure that process is adhered to across all shifts and departments - also that onsite and remote viewing of CCTV footage is done to check processes and highlight any gaps of understanding or implementation
  • Measurement of quality and inventory integrity and accuracy, while providing quality assurance feedback to the warehouse managers
  • Review and analyse customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents
  • Support any ad-hoc tasks assigned by the line manager.
  • Constantly challenge the current processes, find "loopholes" and propose improvements to the processes.

Qualifications
  • At least 1-2 years of proven experience in an inventory/warehouse management role.
  • In depth knowledge of operations and first principles (e.g. supply chain, customer service, etc.)
  • Working knowledge of quality operational metrics.
  • Familiar with Warehouse Management Systems.
  • Self-motivated and able to work independently.

Additional Information
  • We work in a flexible but fast paced environment.
  • We start and end with customers to deliver exceptional service.
  • We love to innovate, prioritize, decide, and deliver.
  • We love what we do, and we don't rest until our targets are achieved.. So if you're also someone who is driven until the dream is achieved, come join us.
Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionGeneral Business
  • IndustriesSoftware Development and IT Services and IT Consulting

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