
Customer Service Excellence Specialist
1 week ago
We are seeking a talented and motivated Solution Expert to join our Operations team. As a key member of our customer support department, you will play a crucial role in providing exceptional service to our international clients.
The ideal candidate will have superb English communication skills with a U.S. or UK accent, able to articulate thoughts clearly and convey messages in a friendly, accurate, and jargon-free way.
Key Responsibilities- Deliver world-class customer experiences as measured by performance objectives and aligned with our core values.
- Assist customers with their queries and concerns via phone calls, ensuring accurate resolutions according to defined processes.
- Develop strong relationships with customers, showcasing courtesy, attention, and a caring image through all interactions.
- Provide alternative solutions for unavailable products and stay up-to-date on system information and process updates.
- Effectively handle objections and customer pushbacks, demonstrating exceptional problem-solving skills.
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Karachi, Sindh, Pakistan freight forwerder Full timeA logistics sales specialist is needed to join the team of a leading freight forwarding company. The ideal candidate will be responsible for developing and implementing sales strategies, communicating with customers, and providing exceptional customer service.The key qualifications for this role include:Excellent communication and customer service...
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Customer Service Excellence Associate
1 day ago
Karachi, Sindh, Pakistan Mashreq Full timeJob DescriptionAs a Customer Service Excellence Associate, you will play a crucial role in ensuring that customers receive the highest level of service and experience with Mashreq. Your primary responsibility will be to handle and resolve customer complaints in an effective and timely manner.Key Responsibilities:Develop and maintain a strong understanding of...
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Customer Services
2 weeks ago
Karachi, Sindh, Pakistan Eminent4U Private Limited Full timeCustomer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...
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Customer Service Specialist
3 weeks ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeJoin Our Team at ibex. PakistanTalent Acquisition Executive | Recruiter | Head HuntingAre you passionate about customer service and looking to take your career to new heights? We at ibex. Pakistan are hiring enthusiastic Customer Service Specialists to be a part of our innovative teamWhy Work with ibex. Pakistan?Subsidized Transport: Enjoy hassle-free...
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Customer Service Representative
1 week ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeAs a leading global company in the customer service industry, ibex. Pakistan is seeking highly motivated and career-driven individuals to join our team as Customer Service Specialists.About UsAt ibex. Pakistan, we pride ourselves on providing exceptional services to our clients. Our team of experts is dedicated to delivering outstanding results and fostering...
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E-commerce and Customer Service Specialist
4 days ago
Karachi, Sindh, Pakistan 7Blinx Innovations Full timeWe are seeking an E-commerce and Customer Service Specialist to join our team at Techolon. In this role, you will be responsible for managing e-commerce operations, including order fulfillment, customer service, and sales.Main ResponsibilitiesManaging e-commerce operations including order processing and shippingProviding exceptional customer service through...
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Customer Service Advocate
1 day ago
Karachi, Sindh, Pakistan Hirestaff Full timeThe ideal candidate for this role will possess excellent analytical and problem-solving skills. As a Live Support Specialist at Hirestaff.ai, you will be responsible for providing technical and customer support to our clients and partners.You will handle inbound calls and emails, troubleshoot issues, and provide resolutions to minimize downtime and ensure...
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Customer Service Representative
4 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeAt ibex. Pakistan, we are on the lookout for enthusiastic and motivated Customer Service Specialists to join our innovative team.About UsWe at ibex. Pakistan believe in empowering our employees to excel in a fast-paced environment. Our company is committed to providing a comprehensive platform for growth and development.Key ResponsibilitiesProviding...
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Senior Customer Service Specialist
2 weeks ago
Karachi, Sindh, Pakistan ibex Full timeSenior Customer Service Specialist ibex, Pakistan OverviewWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications...
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Service Excellence Representative
1 week ago
Karachi, Sindh, Pakistan TalentPop App Full timeTalentPop App is a customer-centric company that values excellence in every aspect of our business. We are seeking a skilled Service Excellence Representative to join our team.In this role, you will have the opportunity to make a meaningful impact on our customers' experiences, ensuring that they receive exceptional service at every touchpoint.Your Key...
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Customer Service Representative
4 days ago
Karachi, Sindh, Pakistan Hirestaff Full timeJob OverviewHirestaff.ai is seeking a highly skilled Live Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing top-notch technical and customer support to our clients and partners.The ideal candidate will possess excellent analytical skills, effective communication skills, and a strong...
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Customer Service Representative
2 weeks ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeJob DescriptionIbex is looking to hire a skilled Dealer Support & Implementation Specialist. This role involves working closely with dealers/vendors to ensure seamless order fulfillment, client interactions, and product information updates.Complete cases and orders daily according to department policies or Implementation Services Level Agreement.Prioritize...
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Customer Service Expert
3 days ago
Karachi, Sindh, Pakistan ibex Full timeWe're seeking a skilled Customer Services Specialist to join our team at ibex. As a key player in delivering exceptional customer experiences, you'll be responsible for providing top-notch solutions to diverse customer queries through written communications and a positive attitude.Key Responsibilities:Assist customers with their purchases made through our...
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Customer Acquisition Specialist
1 week ago
Karachi, Sindh, Pakistan Premio Travel & Tours Full timeWe are looking for a highly skilled Customer Acquisition Specialist to join our Premio Travel & Tours sales team. As a Customer Acquisition Specialist, you will be responsible for making outbound calls to potential customers, promoting our products and services, and closing deals. The ideal candidate will possess excellent communication skills, persuasive...
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Customer Service Expertise
7 days ago
Karachi, Sindh, Pakistan EWS Group Full timeJob OverviewEWS Group is seeking an experienced Software Technical Advisor to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients and ensuring their issues are resolved promptly and efficiently.You will work closely with our development team to resolve complex technical issues and provide...
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Customer Service Specialist
1 week ago
Karachi, Sindh, Pakistan Sika Full time3-4 years of experience in customer service within the construction, chemical, cement, or other large manufacturing sectors.Responsibilities:Address customer inquiries and verify product availability.Track customer orders and manage order processing.Handle order cancellations, product returns, and exchanges.Resolve customer complaints promptly.Provide...
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Customer Services Specialist
2 weeks ago
Karachi, Sindh, Pakistan ibex Full timeOverviewDo you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into...
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Customer Services Specialist
3 days ago
Karachi, Sindh, Pakistan ibex Full timeOverviewWe are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a...
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Customer Service Specialist
3 weeks ago
Karachi, Sindh, Pakistan Vertical Edge Full timeThe candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.ResponsibilitiesMeet and exceed sales targetsSuccessfully create business from new and...
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Sales Growth Specialist
1 week ago
Karachi, Sindh, Pakistan Service Labz Full timeService Labz is a dynamic company looking for a Sales Growth Specialist to help us reach new heights. As an EBook Sales Professional, you will be tasked with driving sales and creating effective strategies to attract leads and secure sales.Benefits:Opportunities for advancement and professional growth.A supportive team environment that fosters collaboration...