
credit & support services officer
6 days ago
- To Help Credit and Bill Delivery operations and ensure testing for new products
- Provide back end support to regional C&SS teams and corporate sales.
- Provide help in Bill Delivery operations
- Contact point from C&SS for modification and enhancement in DWH/BOSS system development.
- Play key supporting role in the overall gathering information data for postpaid customers.
- Coordination with SCB team for creating new VA accounts and complaint handling.
- Maintain PTA data for corporate clients as per PTA directives
- Provide support for "Corporate Sales Portal" to all stake holders.
- Ensure Complaints resolution within TAT received through CC
- Provide support and guidance to regional C&SS teams for upcoming and ongoing project.
- Minimum of Bachelors Degree from a reputed University
- At least 2-3 years of relevant experience
- Familiar with CRM CSP portals
- Team Work
- Adaptability
- Time Management
- Interpersonal skills
- Computer skills
Expertise in MS Office
Vendor Management
Others
- Basic Financial Operations
- Knowledge of Telecom Industry
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