
Customer Service Strategy Manager
2 weeks ago
Job Summary:
We are seeking a dynamic and result-oriented individual to implement customer service strategies locally, focusing on improving profitability through enhanced customer satisfaction. The ideal candidate will have excellent interpersonal skills and experience in managing customer relationships.
- The incumbent will design and execute strategies to enhance customer experience, ensuring timely communication before, during, and after service delivery.
- Strong people management and customer relationship skills are essential for success in this role.
- The successful candidate will be responsible for developing and implementing plans to improve internal and external communication processes.
Responsibilities:
- Implement customer service strategies to increase profitability through continuous improvement of customer satisfaction.
- Develop and execute plans to enhance internal and external communication processes.
- Manage customer relationships and provide accurate and timely information.
Requirements:
- Degree in Business Administration or related field.
- At least 3 years of experience in customer service management.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
-
Customer Services Manager
4 weeks ago
Karachi, Sindh, Pakistan Tnt Pakistan Full timeRole: To implement the Customer Service strategies locally in order to increase profitability through the continuous improvement of customer satisfaction by the provision of accurate and timely internal and external communication before, during, and after the use of TNT services.Job SpecificationSkills: The incumbent must have dynamic, result-oriented,...
-
Strategy & Client Services Manager
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeAssistant Manager Strategy & Client Services Job DescriptionThis role is ideal for an individual who can think strategically and has a passion for developing innovative content and partnership initiatives. As Assistant Manager Strategy & Client Services, you will be responsible for crafting award-winning marketing campaigns that drive meaningful client...
-
Customer Service Professional
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeAs a Customer Service Manager, you will play a vital role in ensuring that our customers receive exceptional service and support. Your primary responsibility will be to manage and coordinate the customer service team, ensuring that all customer inquiries are addressed promptly and efficiently.The ideal candidate will have excellent communication and...
-
Customer Service and Sales Manager
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeRetail Operations ManagerWe are seeking a highly motivated and experienced Retail Assistant Manager to join our team. In this role, you will be responsible for assisting the Store Manager in managing day-to-day operations and implementing strategies to drive sales and customer engagement.Responsibilities:Coordinating daily customer service operations,...
-
Manager Customer Services
4 weeks ago
Karachi, Sindh, Pakistan Coats Full timeGet AI-powered advice on this job and more exclusive features.Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data...
-
Senior Sales Executive
3 weeks ago
Karachi, Sindh, Pakistan International Customer Support Full timeJob SummaryWe are looking for a motivated and results-driven Sales Executive to join our dynamic team. The ideal candidate will have a passion for sales, excellent communication skills, and a proven track record of meeting and exceeding targets. You will be responsible for identifying new business opportunities, building customer relationships, and closing...
-
Customer Service Manager
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Customer Service Manager">Job DescriptionThis role is responsible for communicating with customers and clients to provide excellent service. The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and have a positive attitude.Key Responsibilities:Confirm all orders by making calls or sending SMSBook,...
-
Customer Services Representative
2 weeks ago
Karachi, Sindh, Pakistan Star Marketing (Pvt) Ltd Full timeA leading Real Estate marketing company is seeking profiles for the position of Customer Services Representative, experienced, talented, passionate and energetic professional, must have knowledge of CRM and Digital Campaign Leads.Responsibilities:Manage inbound and outbound customer calls in a timely manner.Identify customer's needs and wants, give your best...
-
Customer Service Operations Manager
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title:Customer Service Operations ManagerAbout the RoleWe are seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our customer service department, you will be responsible for ensuring exceptional customer experiences through effective issue resolution and proactive communication.This is an excellent...
-
Senior General Manager – Customer Services
2 weeks ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeSeptember 09, 2024JOB DETAILS:Qualification & Experience:Engineering/Management Graduate (16 years of education) or Accounting Professional with 17 years of post-qualification experience including 5 years' experience in senior management/leadership role. Experience of working in Oil & Gas / Public Sector shall be preferred.Age:Should not exceed 57...