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Patient Service Representative

2 weeks ago

Lahore, Punjab, Pakistan Medviz Systems Full time 104,000 - 130,878 per year

Company Description

At Medviz Systems, we help healthcare teams expedite payments and enhance patient care through our AI-powered medical billing and end-to-end revenue cycle management (RCM). Our solutions incorporate smart automation and skilled experts to minimize claim denials and reduce days in accounts receivable. We manage various aspects, including medical billing, coding, credentialing, payer enrollment, and hands-on follow-up, ensuring a smooth and compliant revenue cycle. Additionally, we specialize in EHR/API integration, custom software, and cloud solutions to streamline data connectivity and eliminate manual tasks.

Role Description

This is a full-time on-site role for a Patient Service Representative located in Lahore. The Patient Service Representative will be responsible for scheduling appointments, handling phone calls with proper etiquette, verifying insurance information, and understanding medical terminology. Daily tasks include interacting with patients, maintaining medical office operations, and ensuring a positive patient experience.

Qualifications

  • Appointment Scheduling and Phone Etiquette skills
  • Insurance Verification and Medical Terminology proficiency
  • Familiarity with Medical Office operations
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Ability to work independently and as part of a team
  • Previous experience in a healthcare setting is a plus
  • Becholars or equivalent; additional certifications in healthcare-related fields are beneficial