People Success Manager

4 weeks ago

Karachi, Sindh, Pakistan Digital Auxilius Full time

Location: Karachi, Pakistan (On-site)
Department: Human Resources
Reports to: Head of Operations
Job Status & Schedule: Full-time | Monday to Friday | On-site

About Digital Auxilius

Digital Auxilius is a dynamic IT, Software Development, and Marketing Services company that empowers global clients through innovative digital solutions. Our people are our greatest asset—and we are committed to fostering a workplace culture that values growth, creativity, collaboration, and well-being.

Job Summary:

As a People Success Manager, you will champion employee engagement, career development, performance optimization, and retention across the organization. You'll play a strategic role in cultivating a high-performance culture that aligns individual success with company goals while modernizing HR practices in a fast-paced tech environment.

Key Responsibilities:Employee Engagement & Culture

  • Lead initiatives that enhance employee satisfaction, motivation, and workplace experience.

  • Conduct regular engagement surveys and implement data-driven improvements.

  • Foster a culture of inclusivity, transparency, and recognition.

Talent Development & Retention

  • Design and manage onboarding and professional development frameworks.

  • Collaborate with team leads to build growth pathways and succession plans.

  • Support retention strategies including bond agreements and career advancement planning.

Performance Management

  • Oversee the employee evaluation process, using Microsoft 365 tools for automation and reporting.

  • Train managers in goal-setting, continuous feedback, and appraisal delivery.

  • Analyze performance trends to align talent output with business targets.

Policy & Compliance

  • Ensure adherence to internal HR policies, Pakistani labor laws, and ISO-related compliance requirements.

  • Maintain documentation for all employee lifecycle activities and training programs.

HR Analytics & Tools

  • Use HR metrics to inform decisions and report on employee trends.

  • Drive adoption of digital HR solutions to streamline internal processes.

Qualifications:

  • Bachelor's degree in Human Resources, Organizational Psychology, or Business (Master's preferred).

  • 4+ years of HR or People Operations experience in IT, software, or marketing industries.

  • Professional HR certifications (e.g., CHRP, SHRM-CP) preferred.

  • Hands-on experience with HRMS platforms and Microsoft 365 (Excel, Power Automate, SharePoint).

  • Strong communication, coaching, and problem-solving abilities.

  • A people-first mindset with a focus on measurable results.

What We Offer:

  • Competitive salary and performance-based bonuses

  • Medical health insurance coverage

  • Employees Old-Age Benefits Institution (EOBI) coverage

  • Professional learning and development support

  • Generous vacation and paid time off

  • Employee assistance programs for mental health

  • Company-sponsored events and team-building activities

  • Diverse, professional, and inclusive work environment

  • Opportunities for career growth

  • Cutting-edge technology and tools

  • Family-friendly policies, including parental leave

  • Commuter benefits or transportation assistance

  • Social responsibility and community involvement programs

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