Customer Service Specialist- US

3 weeks ago


Lahore, Punjab, Pakistan Abacus Outsourcing Full time
Job Description:

Responsibilities:

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services

Collaborate and build relationships with customers to strengthen service competitiveness

Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner

Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

What We Seek in You:

Collaborative mindset

Customer service focus

The ability to communicate technical information in a simple manner

Job Requirements:

A Levels/Intermediate or above

Excellent English Written and Verbal Communication

American or neutral accent

Salary & Benefits:

· Up to 70,000/-

Working Timings:

US/UK timings (5 Days a week)

Job Type: Full-time

Pay: Rs60,000.00 - Rs70,000.00 per month

Job Specification:
  • Excellent English Communication
  • Flexible for Night Shift
  • Client Handling Skills
  • Negotiation Skills
  • Pressure Handling
Job Rewards and Benefits: Communication,Health Insurance,Incentive Bonus,Leaves
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