
Customer Service Specialist- US
1 week ago
Responsibilities:
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
What We Seek in You:
Collaborative mindset
Customer service focus
The ability to communicate technical information in a simple manner
Job Requirements:
A Levels/Intermediate or above
Excellent English Written and Verbal Communication
American or neutral accent
Salary & Benefits:
· Up to 70,000/-
Working Timings:
US/UK timings (5 Days a week)
Job Type: Full-time
Pay: Rs60,000.00 - Rs70,000.00 per month
Job Specification:- Excellent English Communication
- Flexible for Night Shift
- Client Handling Skills
- Negotiation Skills
- Pressure Handling
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