Contact Center Team Lead

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Contact Center AgentWe are seeking a highly motivated and results-driven contact center agent to join our team. As a contact center agent, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.Job Description:The ideal candidate will have good English fluency and the ability to carry out...

Contact Center SpecialistWe are seeking a dedicated Contact Center Specialist to join our team. The successful candidate will be responsible for handling customer calls, resolving issues, and providing exceptional customer service. This is a full-time position requiring the ability to work diligently and handle pressure to meet targets and deadlines.

Cloud Contact Center EngineerWe are looking for a skilled Cloud Contact Center Engineer to join our team. As a key member of our cloud team, you will be responsible for supporting global telephony and contact center operations across multiple contact centers.Key Responsibilities:Act as Point of Contact (POC) for daily Genesys cloud issues and...

Customer Support AgentWork as a customer support specialist in a highly integrated contact center environment. Respond to customer inquiries about order statuses and timelines. Handle inquiries coming from multiple touch points such as live chat, phone calls, and messages.Job ResponsibilitiesStart your day with a team meeting to catch up on current...

We are looking for an experienced and motivated candidate with 3-6 years of experience to join our dynamic team as a Senior Operations (Business Support Specialist). This role requires strong leadership, exceptional English communication skills, and the ability to manage a team effectively. The ideal candidate should handle meetings and calls professionally...

Job Title:Contact Center AgentSalary and Benefits:We offer a competitive salary package with additional benefits to ensure your well-being.About the Role:The ideal candidate will have experience in handling property-related inquiries, preferably with knowledge of platforms like Zameen and Lamudi. You will work in a dynamic environment that values learning...

Job BriefThe Contact Center Agent attracts potential customers by answering product and service questions; suggesting information about products and services. Rely on instructions and pre-established guidelines to perform the job functions. Works under immediate supervision and typically reports to a supervisor or manager. The target is to ensure excellent...

Are you a skilled leader looking to take your career to the next level? A Call Center Supervisor role may be just what you need.This is a full-time, on-site position where you will oversee daily operations, ensure customer satisfaction, and lead a team of professionals in a fast-paced call center environment.Key responsibilities include supervising daily...

Answering incoming customer calls and responding to inquiries.Providing excellent customer service and resolving customer issues in a timely manner.Explaining our products and services to customers and addressing any questions or concerns they may have.Adhering to all company policies and procedures.Lead and manage a team of call center officers.Provide...