Contact Center Team Lead

2 days ago

Lahore, Punjab, Pakistan Abacus Full time

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Human Resource Professional | Talent Acquisition |Technical Recruitment

#HiringNow #TeamLeadJobs #BPOCareers #CustomerServiceLeadership #LahoreJobs #BPOJobs #CareerOpportunity #GlobalOperations #CustomerExperience #LeadershipOpportunity #NowHiring #JobOpening #TeamLead #CareerGrowth

Are you a results-driven leader with a passion for international operations? Join our dynamic team and drive excellence in global customer service

Shifts: Rotational (5 Days a Week)

Key Responsibilities:

Lead and motivate a high-performing team to achieve service excellence.

Develop and implement international strategies in collaboration with leadership.

Oversee global projects, ensuring efficiency and alignment with company objectives.

Foster a culturally aware and inclusive team environment.

Set and monitor key performance metrics, providing insights to management.

Act as a liaison between teams and stakeholders to drive seamless operations.

What We're Looking For:

Must have a bachelor's degree in any field.

Must have minimum 6 months to 1 year of relevant experience (preferably in BPO).

Strong understanding of global markets and cross-cultural communication.

Exceptional verbal and written English communication skills.

Why Join Us?

Permanent Position – Stability & career growth opportunities.

2 Days Off Weekly – Work-life balance matters

Medical & Life Insurance (IPD + OPD) – Your health is our priority.

EOBI & 40 Annual Paid Leaves – Time to recharge.

Annual Performance-Based Increment – Rewarding excellence.

Apply Now Send your resume to hassan.saleem@abacus-global.com and be part of a global customer operations team

Call Centre

Employment Type:

Full-time

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesIT Services and IT Consulting

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