Presales Engineer

3 weeks ago

Karachi, Sindh, Pakistan The Syndicate Full time
Job Description:

Key Responsibilities:

  1. Collaborate with sales teams to understand customer requirements and provide technical expertise during the sales process.
  2. Conduct product demonstrations, technical presentations, and proof-of-concept (PoC) engagements to showcase the value of the company's solutions.
  3. Develop customized solution proposals, technical documentation, and responses to RFPs/RFQs/RFIs.
  4. Assist in identifying and resolving technical issues throughout the sales cycle.
  5. Stay updated on industry trends, competitor offerings, and emerging technologies.
  6. Build and maintain client relationships, acting as a trusted technical advisor.
  7. Coordinate with product and engineering teams to ensure customer requirements are aligned with product capabilities.
  8. Lead customer workshops to gather requirements and understand technical environments.
  9. Provide post-sales support for solution deployment, where necessary.
  10. Design and propose security solutions based on best practices and compliance requirements.
  11. Technical Expertise & Enablement:
  12. Stay updated with the latest cybersecurity threats, technologies, and industry trends.
  13. Work with vendors and partners to ensure the best security solutions are recommended.
  14. Conduct knowledge-sharing sessions with internal teams and customers.
  15. Post-Sales Handoff & Support:
  16. Collaborate with implementation and support teams to ensure smooth project deployment.
  17. Assist in troubleshooting and technical escalation as needed.
Job Specification:
  1. Technical Skills:
  2. Strong understanding of cybersecurity frameworks (e.g., NIST, ISO 27001, CIS).
  3. Hands-on experience with security solutions such as firewalls, SIEM, EDR, IDS/IPS, DLP, IAM, Zero Trust, and Cloud Security.
  4. Familiarity with security technologies from vendors like Palo Alto, Fortinet, Cisco, Trend Micro, Microsoft Defender, and others.
  5. Understanding of network protocols, operating systems, and security best practices.
  6. Certifications such as CISSP, CISM, CEH, CCSP, CCIE Security, or vendor-specific.
  7. Certifications (e.g., Palo Alto PCNSE, Fortinet NSE, Trend Micro Certified Professional) are a plus.
  1. Soft Skills:
  2. Ability to explain complex technical concepts to non-technical stakeholders.
  3. Strong problem-solving and analytical skills.
  4. Ability to work independently and collaboratively in a fast-paced environment.
  5. Excellent communication and presentation skills with the ability to convey complex technical information to both technical and non-technical audiences.
  6. Ability to build strong relationships and understand customer needs.
  7. Experience in preparing proposals and delivering customer presentations.
  8. Problem-solving mindset with a focus on delivering tailored solutions.
Job Rewards and Benefits: Health Insurance, Leaves, Medical
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