CPaaS Product Development Lead

1 week ago


Karachi, Sindh, Pakistan Symmetry Group Full time

This role requires a unique blend of technical knowledge, strategic thinking, and customer engagement skills. The ideal candidate will have experience in Presales and/or Product Management in the Mobile VAS, CPaaS, A2P Messaging, or Enterprise Communication industry.

Responsibilities:
  • Collaborate with sales teams to provide technical and business expertise in A2P and B2B messaging platforms and services.
  • Engage with clients to understand their business needs and propose tailored VAS solutions that align with their requirements.
  • Conduct product demonstrations, presentations, and proof-of-concept (PoC) sessions for potential customers.
  • Assist in preparing technical proposals, RFP responses, and commercial offerings for enterprise customers and telecom operators.
  • Work with internal teams (engineering, operations, and marketing) to align product capabilities with customer demands.
Requirements:
  • Domain Expertise: Strong understanding of A2P SMS, RCS, OTT messaging, USSD, IVR, Voice, and B2B communication platforms.
  • Technical Skills: Knowledge of messaging APIs, SMSC, SMPP, SS7, CPaaS platforms, and cloud-based messaging solutions.
  • Sales Support: Ability to articulate technical solutions in business terms, create compelling proposals, and conduct impactful presentations.
  • Product Strategy: Experience in developing roadmaps, defining product features, and launching new services in telecom or enterprise messaging.
  • Industry Knowledge: Familiarity with telecom operators, aggregators, enterprises, and regulatory frameworks for A2P messaging.
  • Collaboration & Communication: Strong ability to work across sales, engineering, marketing, and customer success teams.
  • Education: Bachelor's/Master's degree in Telecommunications, Computer Science, Business, or a related field.


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