Client Engagement Representative

3 weeks ago

Islamabad, Islamabad, Pakistan Elite Outsourcing Full time

A Customer Engagement Representative (CER) is responsible for selling a company's products or services to potential and existing customers. Their primary duties include making outbound sales calls, responding to customer inquiries and concerns, and providing information about the features and benefits of the products or services offered. CSRs may also be responsible for processing orders, resolving customer complaints, and maintaining accurate records of customer interactions and sales.

Successful CSRs must possess excellent communication and customer service skills, be comfortable using computer systems and software, and be able to work in a fast-paced, goal-oriented environment.

Job Specification

Education: A high school diploma or equivalent is usually required. Some companies may prefer or require a college degree, especially for more specialized or technical sales roles.

Sales skills: Strong sales skills, including the ability to persuade, negotiate, and close deals, are essential for a CSR.

Communication skills: Excellent verbal and written communication skills are essential for a CSR, as they will be interacting with customers and colleagues on a daily basis.

Customer service skills: A CSR must be able to provide excellent customer service, including listening to customers' needs and concerns and responding in a helpful and timely manner.

Computer skills: Many companies use computer systems and software to manage customer interactions and sales, so CSRs should be comfortable using these tools.

Product knowledge: A CSR should have a good understanding of the products or services they are selling, including their features, benefits, and pricing.

Goal-oriented: CSRs should be comfortable working in a fast-paced, goal-oriented environment, as they will be expected to meet sales targets and other performance metrics.

Adaptability: CSRs should be able to adapt to changing customer needs, product offerings, and sales strategies.

Teamwork: CSRs often work as part of a team, so the ability to collaborate with colleagues and share knowledge and resources is important.

Ethical behavior: A CSR must behave ethically and with integrity, following company policies and industry regulations.

Telecommunications - Rawalpindi, Pakistan

#J-18808-Ljbffr

  • Junior Client Services Representative

    4 weeks ago

    Islamabad, Islamabad, Pakistan Contour Software Full time

    Join to apply for the Junior Client Services Representative role at Contour SoftwareJoin to apply for the Junior Client Services Representative role at Contour SoftwareAbout ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.About ContourContour Software has grown from a dozen people to over 2,000...

  • Junior Client Services Representative

    3 weeks ago

    Islamabad, Islamabad, Pakistan EWS Group Full time

    Junior Client Services Representative page is loadedJunior Client Services RepresentativeApply locations PER - Islamabad, PK time type Full time posted on Posted Yesterday job requisition id R43658About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software...

  • Client Acquisition

    3 days ago

    Islamabad, Islamabad, Pakistan Thetecplanet Full time

    Get AI-powered advice on this job and more exclusive features.Location: Islamabad & Rawalpindi (Field-based with office reporting)Type: Full-time (Initial 1-Month Probationary Period)Are you an experienced, dynamic, and results-driven sales professional with a proven track record in client acquisition? Klysera Digital Agency, an ambitious and rapidly growing...

  • Senior Client Solutions Specialist

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeConsultant Full time 900,000 - 1,200,000

    Business Development ConsultantA seasoned professional is sought to spearhead key client-facing initiatives and craft compelling proposals.Manage the end-to-end proposal development lifecycle, including RFP analysis, team coordination, and submission.Conduct discovery sessions with clients to gather requirements and align solutions.Collaborate with technical...

  • Sales Development Representative

    5 days ago

    Islamabad, Islamabad, Pakistan Evertise AI PR Full time

    1 day ago Be among the first 25 applicantsEvertise AI PR is a forward-thinking company specializing in public relations and marketing solutions for AI-driven industries. We are committed to delivering cutting-edge marketing strategies to help our clients excel in an ever-evolving market.We are looking for a motivated and skilled Sales Development...

  • Sales Representative

    6 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Sales Representative Role SummaryWe are seeking a Customer Sales Representative to join our team. The successful candidate will be responsible for engaging potential customers, understanding their needs, and promoting our products and services.This role demands excellent communication skills, a customer-centric mindset, and the ability to meet sales...

  • Senior Client Service Manager

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 1,500,000 - 2,500,000

    Job OverviewThis role involves managing client relationships, resolving issues and ensuring smooth operations. The ideal candidate will have above-average skills in relational database management systems and the ability to use SQL.Key ResponsibilitiesClients Issues Resolution: Resolve company-related issues at the client site promptly and effectively.Team...

  • Junior Client Services Representative

    3 weeks ago

    Islamabad, Islamabad, Pakistan Contour Software Full time

    About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries....

  • Sales Development Representative

    4 weeks ago

    Islamabad, Islamabad, Pakistan PromoGeneration Full time

    Join to apply for the Sales Development Representative (SDR) - Marketing, Staffing & Sales Services role at PromoGeneration.We are seeking a Sales Development Representative (SDR) experienced in marketing, staffing, and sales services. If you excel at converting prospects into clients, we want to hear from youWhat You Will Do:Identify and engage potential...

  • Sales Development Representative

    2 weeks ago

    Islamabad, Islamabad, Pakistan Howlance Full time

    Hiring Sales Development Representative (Onsite | Commission-Based)Location: G15 Markaz, IslamabadType: Commission OnlyCompany: Howlance ( Pvt ) LtdWe're looking for proactive and persuasive Sales Development Representatives (SDRs) to join our team onsite. This is a commission-only role, ideal for individuals who know how to open conversations, build...