
Client Engagement Specialist
2 days ago
Job Summary:
- Maintain the accuracy and functionality of our database.
- Develop strong customer relationships through CRM system engagement.
- Foster client retention strategies to maintain existing customer base.
- Manage sales agreements and transactions with clients.
- Collaborate with sales, marketing, and support teams to resolve customer issues.
- Respond promptly to client queries and concerns.
- Reconcile client payments with finance team.
- University degree from a reputable institution.
- Strong analytical, interpersonal, and communication skills.
- Able to adapt to changing work environment.
- Proficient in word processing, spreadsheet, and presentation software.
- Effective problem-solving and multi-tasking skills.
- Strong report writing skills.
The ideal candidate will have the opportunity to develop their skills and contribute to a dynamic team.
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