Branch Operation Manager

3 weeks ago

Sukkur, Sindh, Pakistan Premier Group Full time
Job Description
  • To look after the achievement of Sales Targets provided by the DROM, ZOM, and Principals.
  • To conduct meetings with the Sales Team to increase and ensure efficient execution of sales.
  • To conduct monthly sales review meetings with the concerned Execution Supervisors.
  • To visit markets to ensure smooth sales operations, maintain checks and balances, and gather feedback on complaints and customer issues.
  • To ensure QMS (Quality Management System) & GDP (Good Distribution Practices) are followed in warehouses and coordinate with the Quality & Compliance team.
  • To conduct self-inspections and provide QMS & GDP related training if required.
  • To identify new ventures and segments for distribution.
  • To review customer complaints and ensure timely resolution and action.
  • To provide regular sales updates to the Director of Operations.
  • To coordinate with HR for training the sales team on products.
  • To coordinate with the Claims department to review claim reports for respective products.
  • To review potential and key customers and recommend payment terms.
  • To visit approved credit parties, stay updated with market dynamics, and monitor competitors' strategies to maintain a competitive edge, with timely reporting to top management.
  • To stay informed about product enhancements, changes, and promotional campaigns launched by the principal to maximize sales.
  • To maintain professional relationships with all stakeholders to ensure quality service at the customer end.
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