Inbound Customer Service Representative
5 days ago
Paragon Solution is a call center providing professional call center services to foreign clients and their customers worldwide, including the United Kingdom, Australia, and the USA. Established over 8 years ago, our company continues to grow and attract new clients. Due to recent expansion, we are looking for new staff to join our team
About the role:This is a fast-paced position with high-volume call levels. You should be able to use a computer, solve problems, multitask, provide excellent customer service, and meet Key Performance Indicators.
Benefits and perks:- Friendly, safe, and supportive work environment
- Inbound Campaign (no cold calls)
- Ongoing training and coaching
- Attendance, QA, Fuel allowances, and overtime bonuses
- Rewards
- No discrimination
- Record and update customer information in the database
- Engage with clients professionally and listen actively to their concerns
- Provide support and solutions according to company policies
- Perform other duties as assigned
Type: Full-time
Salary: Rs55,000.00 - Rs75,000.00 per month
Job SpecificationRequirements:
- Friendly and professional phone manner, basic technical and writing skills, and ability to learn industry-specific databases
- At least 1-2 years of experience in a customer-facing role
- Excellent written and verbal communication skills
- Strong time management and prioritization skills
- Quick learner with adaptability and value addition skills
- Optional: Include a cover letter and current resume. In your cover letter, explain how your skills match the role requirements
Location: Telecommunications, Rawalpindi, Pakistan
#J-18808-Ljbffr-
Inbound Customer Service Representative
3 weeks ago
Islamabad, Islamabad, Pakistan Smart Connect Communication Full timeJob Opportunity: Inbound Customer Service Representative (UK Campaign)Are you a customer-focused individual looking for an exciting career opportunity? We're seeking passionate candidates to join our team as Inbound Customer Service Representatives for our UK campaign.Location: Saidpur Road, Rawalpindi.Position: Inbound Customer Service RepresentativeSalary...
-
Inbound Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan CabCall Experts Full timeGet AI-powered advice on this job and more exclusive features.CabCall Experts is a premier contact center that specializes in call answering and dispatch service for taxi companies in the UK and USA. With seven years of industry leadership, we combine professional expertise, advanced technology, and comprehensive staff training to create value for both taxi...
-
Inbound Call Center Representative
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are looking for an Inbound Customer Service Representative who can provide exceptional customer service and support to our clients.The successful candidate will be able to handle high-volume calls, provide solutions, and meet key performance indicators.About the Job:The ideal candidate will have basic technical and writing skills, as well as the ability...
-
Inbound Contact Centre Representative
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCustomer Service Role OverviewWe are seeking a skilled Inbound Customer Service Representative to join our team. As a customer-facing professional, you will be responsible for delivering exceptional service to clients worldwide.Responsibilities:Engage with clients professionally and listen actively to their concernsProvide support and solutions according to...
-
Spanish - Customer Service Representative
4 weeks ago
Islamabad, Islamabad, Pakistan CABCALL INTERNATIONAL Full timeSpanish - Customer Service RepresentativeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from CABCALL INTERNATIONALCompany DescriptionCabCall International is a provider of telecommunication and software development services based in Islamabad, Pakistan. We offer high-quality customer services and tailor-made...
-
Customer Service Professional
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Title:We are looking for a customer service professional to join our team as an Inbound Customer Services Representative.This role is ideal for individuals who are dedicated and willing to learn, with a strong desire to grow in their career.About the Role:This position involves interacting with customers and drivers in a professional and courteous...
-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team in handling in-bound calls from UK-based customers. The ideal candidate will possess excellent English communication skills, a strong work ethic, and the ability to multitask.The successful candidate will be responsible for taking instructions from...
-
Customer Service Representative
21 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob SummaryWe are seeking an entry-level Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, providing support and assistance with their inquiries.About the RoleHandle inbound/outbound calls professionally and respond promptly to customer inquiries through various...
-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCustomer Service Representative - Telecommunications SpecialistThis exciting opportunity is open to individuals who have a positive attitude, excellent communication skills, and a willingness to learn. As a Customer Service Representative - Telecommunications Specialist, you will be responsible for providing exceptional service to American consumers through...
-
Customer Service and Sales Representative
1 week ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCustomer Service and Sales RepresentativeThis entry-level position is ideal for individuals with a passion for sales, customer service, and the telecommunications industry.We are looking for an enthusiastic and motivated representative to assist with both outbound and inbound sales calls, working alongside a senior sales team to generate leads, close sales,...