Customer Contact Expert

We are looking for a talented Senior Genesys Cloud Engineer to support our global telephony & contact center operations team.The ideal candidate will be a skilled technical expert with a proven track record of successfully resolving complex technical issues, and excellent communication and collaboration skills.About the Job:Supporting global telephony &...

Job DescriptionWe are seeking a skilled Contact Center Specialist to join our team. Key responsibilities include handling client inquiries, providing end-to-end solutions, and maintaining up-to-date knowledge of contact center processes and policies.Key Responsibilities:Handle inbound calls efficiently, offering tailored solutions to meet client needsEnsure...

Key QualificationsTo be successful in this role, you will require an Engineering graduate or BS degree in IT or Telecom. Certification or training in Genesys cloud is preferred, along with additional courses in Telephony/VoIP. A conceptual understanding of telecommunication principles, including VoIP (Voice over Internet Protocol), SIP (Session Initiation...

AUA Solutions offers unique data management solutions to businesses worldwide. As an IT-enabled B2B data company, we provide expert data consultancy services and support clients' sales, marketing, and recruitment efforts. Founded in 2006, we pride ourselves on delivering exceptional client results and fostering a culture of quality and excellence. Our...

Job Title: Phone Banking ManagerJob Summary:We are seeking a seasoned Phone Banking Manager to join our team. The successful candidate will have a strong background in customer service and contact center management, with 3-5 years of experience in a similar role.Key Responsibilities:Develop and implement strategies to improve call center efficiency and...

Customs and Trade Data ExpertWe are seeking a highly experienced Customs and Trade Data Expert to join our team at Pakistan Single Window (PSW).About the RoleThis is an exciting opportunity for a seasoned customs and trade data expert with a deep understanding of customs operations and regulations. As a Customs and Trade Data Expert, you will be responsible...

We require a Relationship Management Expert to join our team. The ideal candidate will be highly organized, possess excellent communication skills and have experience in customer service and business development.Key TasksDuties and Responsibilities:Manage queries, course listings and bookings on third-party websitesIdentify and contact new business...

Job Description:We are looking for a seasoned Tivoli Storage Manager expert to lead our training initiatives. The successful candidate will be responsible for designing and delivering high-quality training programs that cater to the needs of our clients.About the Role:Develop and implement customized training plans to meet client requirements.Collaborate...

Retail Customer Experience Expert PositionAs a Retail Customer Experience Expert at ibex, you will play a critical role in shaping the shopping experience for our customers. You will be responsible for providing exceptional customer service, ensuring that our customers feel valued and supported.Your primary objective will be to deliver outstanding customer...

Job Overview: Floors Center is seeking a highly motivated Sales Expert to drive revenue growth and exceed sales targets. The ideal candidate will possess excellent communication skills, fluency in English, and a proven track record of converting inquiries into satisfied customers.Key Responsibilities:Engage with potential customers to understand their needs...

iBex. Pakistan is a global leader in the customer service industry, and we're expanding our team! We're looking for talented Customer Service Specialists to join our ranks and help us deliver exceptional services to our clients.Our MissionOur mission is to provide unparalleled customer experience through innovative solutions and exceptional support. We're...

Job Summary:Pakistan Revenue Automation (Pvt) Ltd. is seeking a highly skilled IT professional to fill the position of Cybersecurity and Compliance Expert. The successful candidate will be responsible for ensuring the security of our data centers, implementing disaster recovery plans, and managing our network infrastructure.Key Responsibilities:Management of...

About the Job:We are looking for a skilled Customer Experience Coordinator to join our team at Deewan-e-Khas Trading. As a Customer Experience Coordinator, you will be responsible for ensuring that our clients receive exceptional customer service.Main Responsibilities:Act as the primary point of contact for clients, addressing their queries and concerns in a...

Job Summary:The Customer Support Specialist role is a key position at Buono Private Limited, responsible for delivering exceptional customer experiences. As a Customer Support Specialist, you will be the primary point of contact for customers, providing timely and accurate responses to their requests, orders, questions, and concerns.This role requires a...

Remote Email Marketing ExpertAre you a skilled email marketer looking to drive results?We're seeking a talented Remote Email Marketing Expert to join our team on a project-based basis. As a key member of our marketing team, you will be responsible for developing and executing effective email marketing campaigns to generate leads, nurture customers, and drive...

Deltacom Technologies & Services is seeking a Customer Liaison Specialist to play a key role in our sales team. In this position, you will be responsible for establishing relationships with customers and promoting product sales.You will work closely with the Managing Director and be involved in various aspects of the business, including customer liaison and...

Job Summary:We are seeking a highly skilled Phone Banking Manager to lead our team and drive business growth. The ideal candidate will have 3-5 years of experience in customer service or contact center management, with a proven track record of delivering high-quality results.Key Responsibilities:Develop and implement strategies to improve call center...

Job OverviewWe are looking for a Customer Relationship Manager to join our sales team at Iman International. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with existing customers to drive sales growth and revenue expansion.Key Responsibilities:Develop and implement relationship-building...

Job RequirementsWe are seeking a highly motivated and results-driven individual to join our team as a Customer Representative at UA Outsourcing in Pakistan. The successful candidate will possess excellent written and verbal communication skills, as well as proficiency in Microsoft Office.The primary responsibility of this role is to handle customer calls,...

Senior Customer Service Specialist ibex, Pakistan OverviewWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications...